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Job summary

Main area
Senior Administration
Grade
NHS AfC: Band 5
Contract
Permanent
Hours
  • Full time
  • Part time
  • Job share
  • Flexible working
37.5 hours per week
Job ref
395-KM218-24
Employer
NELFT NHS Foundation Trust
Employer type
NHS
Site
The Courtyard
Town
Maidstone
Salary
£28,407 - £34,581 per annum
Salary period
Yearly
Closing
06/05/2024 23:59

Employer heading

NELFT NHS Foundation Trust logo

Business Support Officer

NHS AfC: Band 5

Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.

The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for three consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.

Find out more about NELFT careers and what makes our Trust a great place to work, in this video

Job overview

We are seeking an enthusiastic and motivated Band 5 Business Support Officer to work as part of the Essex and Kent Children's Services senior leadership and business support team, with a focus on Mental Health  in Schools Teams (MHST's). 

Main duties of the job

The successful candidate will  provide effective  business, performance and project management support to the Business Manager and senior leadership team.   Duties will include  project work, monitoring and working  to support the delivery of KPIs, CQUINs and other performance targets, general  business support activities, adhoc project work, working closely with services leads and operational Managers.

Working for our organisation

COVID-19 Vaccination
We continue to encourage all staff to ensure that they have been double vaccinated and received their booster. We recognise that taking the vaccine provides the best defence against COVID 19 for our patients, our staff and their families.

Probationary Period
This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).

Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focusing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.

Detailed job description and main responsibilities

Please see the attached job description and person specification for full duties and details for this role.

Person specification

Experience

Essential criteria
  • In depth knowledge of performance and information management methodologies and techniques
  • Significant previous business support experience at similar level
Desirable criteria
  • Ability to analyse, interrogate and interpret highly complex data

Qualifications

Essential criteria
  • Knowledge and skills equivalent to A level standard or extensive experience
Desirable criteria
  • Previous NHS knowledge / experience

Skills

Essential criteria
  • High level of planning and organisational skills.
  • Proven track record in delivering outcomes within timeframes
Desirable criteria
  • Able to work under pressure and exercise judgement and courtesy

Knowledge

Essential criteria
  • Advanced knowledge of Microsoft Office (Word, Outlook, Excel, and PowerPoint).
  • Able to communicate effectively at all levels
Desirable criteria
  • Able to work as part of a team

Employer certification / accreditation badges

Employers for CarersApprenticeships logoAge positiveDisability confident employerHappy to Talk Flexible WorkingDefence Employer Recognition Scheme (ERS) - GoldEmployers Network for Equality & InclusionCareer Confident EmployerTop Employers for Working Families 2021Top 10 Employer 2023

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Ola Balogun
Job title
Business Manager Essex & Kent
Email address
[email protected]
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