Job summary
- Main area
- Account manager
- Grade
- NHS AfC: Band 6
- Contract
- Permanent
- Hours
- Full time
- Part time
- Flexible working
- Compressed hours
- Job ref
- 907-800
- Employer
- NICE - The National Institute for Health and Care Excellence
- Employer type
- NHS
- Site
- 3rd Floor
- Town
- Manchester
- Salary
- £38,682 - £46,580 per annum
- Salary period
- Yearly
- Closing
- 10/10/2025 23:59
- Interview date
- 23/10/2025
Employer heading

Account Manager
NHS AfC: Band 6
The National Institute for Health and Care Excellence (NICE) is the independent organisation responsible for providing national guidance and advice on promoting high quality health, public health and social care.
As an equal opportunities employer we are committed to creating a inclusive environment and welcome everyone from all backgrounds to apply so we can continue to create a workforce which is representative of the communities we serve.
If you are suitably qualified and have an interest in remote, hybrid, full time or part time working we encourage you to get in touch as we are happy to discuss potential flexible working opportunities.
We have modern offices in Manchester city centre and Stratford, London. Please take into consideration that you may be required to commute to one of our offices for business purposes if necessary.
Job overview
NICE Advice (which includes NICE International) provides a single point of contact for the life sciences industry to provide a clear and simple customer journey from clinical development to market access. NICE International advises other HTA agencies and relates institutions on the development of HTA processes in other countries.
Please note that this role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regards to eligibility
Main duties of the job
The Account Manager will:
- Act as a key point of contact in all matters related to customer needs, services and follow-up
- Build strong connections with customers to develop lasting relationships and encourage repeat business
- Lead on the coordination and delivery of business development activities
- Have a thorough understanding of both NICE Advice and NICE International products and services to ensure that we match them to the needs of our customers and provide maximum value
- Foster a customer-focussed, commercial mindset across the team
- Analyse, interpret and report on financial, commercial and scientific information
Working for our organisation
Here at The National Institute for Health and Care Excellence (NICE) we are going through an exciting period of change and rapid growth. There could not be a better time to join us! As an organisation we all collaborate to achieve the same goal through empowering our workforce to do great things. We understand the importance of creating a respectful, supportive and transparent environment for all our employees which is why your health and wellbeing is a top priority for us.
We can offer you a great place to work with good benefits, flexible working, and a supportive, friendly, and inclusive environment.
Our benefits include:
- Generous NHS Pension – Secure your future with one of the most rewarding pension schemes in the UK.
- Flexible Working – Enjoy a healthy work-life balance with options like remote working, compressed hours and flexible start/finish times.
- Exclusive Discounts – Save on shopping, dining and more with a Blue Light Card.
- Time to Recharge – Start with 27 days’ annual leave plus Bank Holidays.
- Inclusive Staff Networks – Join supportive communities like Women in NICE, Race Equality Network, Disability Advocacy and more – we celebrate diversity.
- Tailored Development – Grow your career with personalised learning and development opportunities.
If you feel this is the type of environment you will enjoy working in, apply today!
Detailed job description and main responsibilities
To be considered for this role, you should be able to particularly demonstrate the person specification criteria in the job advert in your application. However, applicants should be able to demonstrate all essential criteria through the entirety of the recruitment process to be considered for the job.
Please see job description attached for full list of responsibilities.
Person specification
Qualifications
Essential criteria
- A post graduate qualification or equivalent level of knowledge acquired through experience and further training/development, preferably in commercial/business management or business development within in the healthcare or life sciences industries
Experience
Essential criteria
- Experience of working within the life sciences industry, including both pharmaceuticals and medical technologies
Experience
Essential criteria
- Experience working within a multi-disciplinary team
Experience
Desirable criteria
- Experience of working with financial data
Knowledge
Essential criteria
- A broad understanding of the work that NICE does alongside a clear understanding of NICE Advice
Skills
Essential criteria
- Good oral and written communication skills, including the ability to communicate highly complex ideas to a range of audiences
Documents to download
Further details / informal visits contact
- Name
- Alice Hess
- Job title
- Senior Account Manager
- Email address
- [email protected]
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