Job overview

Do you want to do meaningful work that makes a genuine difference to society? Our main purpose here at The National Institute for Health and Care Excellence (NICE) is to improve health and wellbeing by putting science and evidence at the heart of health and care decision making.  As an organisation we all collaborate to achieve this same goal through empowering our workforce to do great things! 

Please note that this role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regards to eligibility

Main duties of the job

The communications executive role supports our public enquiry and media function in the external communications team of the NICE communications directorate. The role offers opportunities to gain experience across multiple communications areas, while providing vital administrative and tactical support as needed.  

The communications executive is responsible for managing their own caseload of enquiries, received by email into the NICE enquiries’ mailbox. The post-holder will research the answers to questions received about our guidance, and work with other teams and external stakeholders to coordinate responses to enquiries, Freedom of Information requests, ministerial correspondence, and parliamentary questions. They will also draft responses to letters from Members of Parliament and HM Coroner’s service, all within agreed timescales.  

The post-holder will also support the media team who work alongside the enquiry handling team in the external communications group. The media relations team’s role is to raise awareness and understanding of NICE's work and manage and limit any negative media coverage about controversial guidance or issues. The team responds to questions from the media, promotes new guidance about to be published and guidance that is already available, arranges interviews for our spokespeople and briefs them accordingly and issues comments on relevant stories. 

Working for our organisation

The external communications team is responsible for all external enquires received by NICE, including enquiries from the public, healthcare professionals, patient groups, charities, professional bodies, ministerial correspondence and questions from the media. You will be joining an extensive team of communication specialists in a fast-paced environment. 
We can offer you a great place to work with good benefits, flexible working, and a supportive, friendly, and inclusive environment.
Our benefits include:
Generous NHS Pension – Secure your future with one of the most rewarding pension schemes in the UK.
Flexible Working – Enjoy a healthy work-life balance with options like remote working, compressed hours and flexible start/finish times.
Exclusive Discounts – Save on shopping, dining and more with a Blue Light Card.
Time to Recharge – Start with 27 days’ annual leave plus Bank Holidays.
Inclusive Staff Networks – Join supportive communities like Women in NICE, Race Equality Network, Disability Advocacy and more – we celebrate diversity.
Tailored Development – Grow your career with personalised learning and development opportunities.