Job overview

The Head of Content is an exciting opportunity for a talented and experienced leader who has led transformation and continuous improvement in content operations, management and associated governance. They will be responsible for leading a team of 29, including content advisers, content designers and publishing system experts. They are also responsible for leading multidisciplinary teams across NICE to deliver high-quality, user-focused guidance content, aligned to the NICE content strategy and the Usable Guidance Product Strategy.

The postholder will work closely with the new Head of Product to deliver NICE’s vision to provide a useable guidance product offering that makes it easier for practitioners, commissioners and providers to make the decisions they need. To achieve this, the Head of Content will set the strategic direction for the lifecycle of our guidance content. Managing it from creation to publication, and maintaining and improving in response to user needs and maximise the impact of NICE guidance using componentised content and digital products.  

Main duties of the job

The Head of Content will set strategic direction, provide leadership and oversee all aspects of guidance content creation, management and strategy within NICE. They will lead the publishing team, working in partnership with the guidance producing functions, to enable the delivery of timely, high-quality guidance content creation and management. The postholder will successfully develop and lead high performing teams through the full content creation life cycle, to enable NICE to progress its vision to become a user focused, content enabled, product led organisation.

The post holder will continue the ongoing transformation of the content function and team after organisational change, creating the culture, operating model and operational management structures to enable a high performing team.  

The key areas of responsibility for the head of content will be:

• Content creation and operations
• Content Management and Governance
• Performance Analysis
• Strategy & Planning
• Transformation and Continuous Improvement
• Leadership and Management
• Communication & Stakeholder engagement

Working for our organisation

The National Institute for Health and Care Excellence (NICE) is the independent organisation responsible for providing national guidance and advice on promoting high quality health, public health and social care.

We improve outcomes for people using the NHS and other public health and social care services by:

• producing evidence-based guidance and advice for health, public health and social care practitioners
• developing quality standards and performance metrics for people providing and commissioning health, public health and social care services
• providing a range of information services for commissioners, practitioners and managers across the spectrum of health and social care.

The Impact and Partnerships Directorate works to build effective partnerships with NICE’s users, ensuring their voice and needs are used to improve usability and impact through improved uptake of our guidance. In doing so we ensure we get the best care to people fast.  The Head of Product is one of four senior leaders in the directorate, who are responsible for setting the strategic direction, planning and delivery and leadership of four work programmes:

• Implementation and Insight
• People and Communities Involvement and Engagement
• Publishing
• Products  

We can offer you a great place to work with good benefits, flexible working, and a supportive, friendly, and inclusive environment.