Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Part time - 22.5 hours per week (3 days a week, working hours 9am -5pm)
- Job ref
- 333-D-MK-CM-1036-A
- Employer
- Central and North West London NHS Foundation Trust
- Employer type
- NHS
- Site
- Home 1st, Bletchley Community Hospital
- Town
- Milton Keynes
- Salary
- £22,816 - £24,336 Pro rata
- Salary period
- Yearly
- Closing
- 08/05/2024 23:59
Employer heading
Home 1st Administrator
NHS AfC: Band 3
Job overview
Home 1st are looking for a Part Time Permanent Band 3 Administrator
The Milton Keynes Home 1st Service is a jointly delivered service between CNWL and Milton Keynes Council that provides fast access to nursing, therapy and reablement to help you to remain safe and supported in your own home or usual place of residence.
You will be working with a team that includes nurses; therapists; social workers, reablement assistants; health care assistants; speech and language therapists, psychology services and a Senior Medicines Optimisation Technician.
We are looking to appoint an Administrator for up to 30 hours per week to support the existing administrative team. Applicants must have good administrative, communication and interpersonal skills and be able to work both independently and as part of a team. The information handled is often of a sensitive and emotive nature and the post requires characteristics of a calm and efficient team member. If you would like to be part of our busy team please do not hesitate to apply.
In return you will be given the opportunity to maximise your potential in a unique and supportive environment.
Main duties of the job
- To maintain up to date records on the patient system with regards to client’s referral and discharge process.
- Systm One daily team support & ongoing development
- Work with the management and clinical teams to identify S1 limitations and work with S1 teams to find alternative ways of working
- To be responsible for the scanning and uploading of documents onto the patient system and attaching to relevant patient files.
- To answer the telephones and deal with referrals and queries for the service, directing all calls promptly and efficiently.
- To collect and collate post (incoming and outgoing)
- To monitor and order stock of stationery, PPE, medicines and nursing supplies
- To check the patient system for tasks and action as appropriate.
- To take and transcribe minutes for teams meetings across Home 1st.
- To collect, record and display patient feedback for all Home 1st teams.
- To assist the administration team with other admin duties and act as a point of contact when they are not available.
- To report any issues with the I.T, computer system and telephone system to the appropriate person in a timely manner.
- To report building issues to Estates and Facilities in a timely manner.
- To ensure that information regarding sickness/ absence of staff is communicated to the manager and team leads immediately.
- To cover colleagues absence as required.
- To contribute to the development of an effective Home 1st servic
Any other delegated duties considered appropriate for this post.
Working for our organisation
Central and North West London Mental Health NHS Trust is committed to involve staff at all levels in the development of the organisation.
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
Detailed job description and main responsibilities
To maintain up to date records on the patient system with regards to client’s referral and discharge process.
Systm One daily team support & ongoing development – including creating & adding templates for Letters dashboard, ensuring data captured to fulfil reporting requirements enabled
Work with the management and clinical teams to identify S1 limitations and work with S1 teams to find alternative ways of working and data input
To be responsible for the scanning and uploading of documents onto the patient system and attaching to relevant patient files.
To answer the telephones and deal with referrals and queries for the service, directing all calls promptly and efficiently.
To collect and collate post (incoming and outgoing)
To monitor and order stock of stationery, PPE, medicines and nursing supplies
To check the patient system for tasks and action as appropriate.
To take and transcribe minutes for teams meetings across Home 1st.
To collect, record and display patient feedback for all Home 1st teams.
To assist the administration team with other admin duties and act as a point of contact when they are not available.
To report any issues with the I.T, computer system and telephone system to the appropriate person in a timely manner.
To report building issues to Estates and Facilities in a timely manner.
To provide on the job training in the use of the computer system to any new staff as required.
To ensure that information regarding sickness/ absence of staff is communicated to the manager and team leads immediately.
To cover colleagues absence as required.
To contribute to the development of an effective Home 1st service.
Fire Warden duties
Any other delegated duties considered appropriate for this post.
Person specification
Education
Essential criteria
- Good general education up to GCSE’s or equivalent
Desirable criteria
- Relevant NVQ’s Level 2
Experience
Essential criteria
- Previous Administration Role
- Experience using IT systems
- Experience of taking minutes
- Microsoft office applications
Desirable criteria
- NHS experience
- Customer service
- Previous experience of S1
Key Skills/Abilities
Essential criteria
- Literate, numerate, excellent oral and written communication skills
- Ability to develop & maintain high standards of verbal communication with people about difficult matters and in difficult situations
- Ability to prioritise and plan own workload to meet deadlines and competing demands
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Michelle Speechley
- Job title
- Administration Mannager & PA to Service Manager
- Email address
- [email protected]
- Telephone number
- 01908 725698
- Additional information
For an informal chat or visit please contact Michelle Speechley
List jobs with Central and North West London NHS Foundation Trust in Administrative Services or all sectors