Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 6
- Contract
- Fixed term: 12 months (Until end of March 2027)
- Hours
- 37.5 hours per week (Full time)
- Job ref
- 363-CP8114888
- Employer
- East London NHS Foundation Trust
- Employer type
- NHS
- Site
- Twinwoods Clapham,
- Town
- Milton Road, Bedfordshire
- Salary
- £39,959 - £48,117 per annum
- Salary period
- Yearly
- Closing
- 28/07/2026 23:59
Employer heading
Transformation and Deployment Systems Administration Specialist
NHS AfC: Band 6
ELFT has long been recognised as a centre of excellence for mental and health care, innovation and improvement. So it is a very exciting time for you to come and work for us. Our mission is to make a positive difference to people's lives by improving quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Job overview
The Transformation and Deployment Systems Administration Specialist is a key member of the Systems team. The post will be responsible for the transformation support and expertise to ensure services realise the maximum benefits from using a system.
This role will deliver transformation projects (and smaller initiatives) within the Systems Team, as part of the business as usual function, as designated by the Senior Systems Manager or Senior Transformation and Deployment Systems Administration Specialist. This will include organising, supporting and leading workshops, process mapping, providing deployment support (floor walking) and ensuring that along side the Senior Systems Training Manager, localised training resources are produced. The role will also be responsible for supporting and coordinating the successful delivery of new system functionality/developments to Trust users.
Main duties of the job
Lead on specific transformation projects (or smaller initiatives) including understanding requirements, process analysis and process improvement
Key areas of focus:
Ø Documenting user/service requirements in a manner that the business, service stakeholders and technical stakeholders will be able to understand.
Ø Documenting business process using industry standard methodology e.g. process flow, user journey etc.
Ø Using the RACI approach to manage stakeholder expectations.
Ø Conducting Gap Analysis.
Ø Developing new projects and service transformation activities including analysing and reviewing business processes, workshops, process mapping, benefits tracking and realisation, Standard Operating Procedures, training programmes and materials
Ø Engaging clinicians and administrative staff in the development of specification of system configuration and reporting to meet service needs and clinical pathways
Ø Representing clinical systems at steering groups
Ø Co-ordinating post implementation review and lessons learnt
Ø Implementation planning, coordination and management of clinical systems projects
Working for our organisation
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Detailed job description and main responsibilities
As per attached job description and person specification
As per attached job description and person specification
As per attached job description and person specification
Person specification
Education/ Qualification/ Training
Essential criteria
- Relevant Digital Degree or equivalent knowledge and relevant experience in specialty
Desirable criteria
- Evidence of continued professional development
- Recognised professional project management qualification eg PRINCE2, Managing Successful Programs (MSP)
Experience
Essential criteria
- Successful delivery of transformation projects across health or social care or equivalent
Desirable criteria
- Contributing to the preparation of information to project board and other relevant governing committees
Knowledge and Skills
Essential criteria
- Ability to write comprehensive, clear specifications and project documentation clearly and concisely
- Good knowledge of EPRs e.g. RiO, SystmOne, EMIS, functionality and modules
- • Able to meet deadlines in a challenging and resource lean environment
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Louise DeGernier
- Job title
- Digital & Clinical Systems Development Lead
- Email address
- [email protected]
- Telephone number
- 07949 510748
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