Job summary
- Main area
- Administration
- Grade
- Band 8a
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 259-7668926NUH-B
- Employer
- Barts Health NHS Trust
- Employer type
- NHS
- Site
- Newham University Hospital
- Town
- Newham
- Salary
- £61,631 - £68,623 per annum inc
- Salary period
- Yearly
- Closing
- 22/01/2026 23:59
Employer heading
Service Manager
Band 8a
Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
Barts Health supports the Pregnancy Loss Pledge and commits to supporting their staff through the distress of miscarriage.
We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.
Job overview
We are looking for a skilled and motivated Service Manager to join our team at Newham University Hospital. This role sits within one of the largest and most complex directorates in one of the biggest Trusts in the country, offering both challenge and real opportunity. While we face the same financial and operational pressures as most NHS organisations, we are also driving significant improvement work through the We Improve programme, making this an exciting time to join us. Working closely with the Associate General Manager, you will provide operational leadership across Acute Medicine, Care of the Elderly and Specialist Medicine services. You will bring strong performance management skills, an understanding of complex clinical pathways, and the ability to lead service development initiatives. You will also work closely with your teams, colleagues and partners to support wider directorate improvements.
Main duties of the job
Working for our organisation
Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
We particularly welcome applications from Black, Asian and minority ethnic candidates as they are underrepresented within Barts Health at this band.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.
Person specification
Experience
Essential criteria
- Operational management experience
- Experience of successfully leading and implementing
Desirable criteria
- Experience of managing large groups of staff
- Experience of working in a healthcare environment outside of the NHS
Qualifications & Knowledge
Essential criteria
- Evidence of continuing education and development
- Demonstrable ability to evaluate and improve service quality
Desirable criteria
- Educated to relevant Degree or working towards e.g. Degree in Numerate or information systems, Masters in Health management or Core Academic Subject
- Recognised management qualification
- Knowledge and awareness of issues affecting NHS acute Hospitals
- Has experience of putting together a business case and contributing to its implementation
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Nabeel Hussain
- Job title
- Deputy Director of Operations, Newham
- Email address
- [email protected]
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