Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 4
- Contract
- 4 months (Fixed term contract to 31.3.26)
- Hours
- Part time - 22.5 hours per week
- Job ref
- 363-NEW8220236
- Employer
- East London NHS Foundation Trust
- Employer type
- NHS
- Site
- Newham Centre for Mental Health
- Town
- Plaistow
- Salary
- £33,262 - £36,027 per annum pro rata Inc HCA
- Salary period
- Yearly
- Closing
- 02/10/2026 09:00
Employer heading
Ward Administrator
NHS AfC: Band 4
ELFT has long been recognised as a centre of excellence for mental and health care, innovation and improvement. So it is a very exciting time for you to come and work for us. Our mission is to make a positive difference to people's lives by improving quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Job overview
An exciting opportunity has arisen within the Newham Directorate for a Part-time band 4 ward administrator 22.5 hours per week. This is a permanent post and we are looking for a highly motivated and enthusiastic person who is looking for a new role in a very busy and challenging environment on a Mental Health Picu ward. As an administrator you will be based on a busy ward offering support to the Multi Disciplinary Team and are often the first point of contact
Main duties of the job
· Inpatient experience
· Excellent communication & interpersonal skills within a multidisciplinary team
· Reliable, flexible & adaptable
· Ability to use initiative
· Familiar with the reporting service and KPI reports
· Chase any outstanding CQUINS and update accordingly
· Ensure that 72 hour follow-up appointments have been booked
· Excellent IT knowledge and a comprehensive knowledge of office systems including Microsoft Teams and OneDrive.
· Ensure RIO is synchronised & updated
· Paperwork is scanned and uploaded
· Ordering of suppliers on both Oracle and Clares
· Assist/cover other ward admin where required
Working for our organisation
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Detailed job description and main responsibilities
We are looking for someone that has a flexible approach to work, who preferable has had inpatient and RIO experience in a Mental Health unit, or someone that is adaptable and willing to learn with excellent IT knowledge and a comprehensive knowledge of office systems including Microsoft Teams and One Drive.
Person specification
Education/ Qualification/ Training
Essential criteria
- • Good standard of written and spoken English
- . • English GCSE or NVQ1.
Experience
Essential criteria
- • At least one year in an NHS/Healthcare environment.s
Knowledge and Skills
Essential criteria
- • Computer Literacy including MS Teams, Office 365 and OneDrive.
- • Ability to work without the need for direct supervision.
- • Ability to prioritise own work.
- • Ability to deal with distressed clients in a sympathetic manner
- • Excellent communication skills, including excellent telephone manner.
- • Ability to maintain strict confidentiality in all matters relating to clients.
- • Ability to liaise with service users and multidisciplinary teams in a pleasant and helpful manner
- • Self-motivated.
- • Flexible.
- • Ability to work in a team.
- • Good timekeeping
- • Ability to work in a very busy and occasionally challenging environments
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Jill Harris
- Job title
- Ward Admin Lead
- Email address
- [email protected]
- Telephone number
- 07931318899
- Additional information
Please contact me if you have any questions or would just like an informal chat
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