Job overview

·         The purpose of this role is to provide an effective logistical support function to enable clinical staff and managers to concentrate on the delivery and management of patient care.

·        This role is vital to the trust by ensuring that essential medical equipment is proactively
maintained, serviced and in full working order, ready for clinical deployment (e.g.e defibrillators and suction equipment).

·        The post holder will report directly to the Supply Chain Specialist- Medical Equipment but is also required to liaise with operational managers, providing technical subject matter expertise and training as required.

·       The post holder will be responsible for introducing new medical equipment into the trust, accounting for it on an asset management system then maintaining, servicing and accounting for it during its lifespan within the trust.

·        The post holder will be responsible for using their engineering experience and/or qualifications to diagnose and fix faulty equipment and ensure it is financially viable to do so.

Main duties of the job

·                Fulfil the role as a technical specialist and subject matter expert for a collection of medical equipment, diagnostic monitoring and any other key clinical equipment which is used to assess and treat patients.

·                Responsible for carrying out modifications to specialist clinical equipment arising from external bulletins such as MHRA and manufacturer alerts.

·                Communicate technical information, including safety related detail, general advice and training to operational users.

·                Provide technical training to colleagues as appropriate to ensure the most effective usage of medical equipment at all times.

·                Complete the maintenance and servicing of key equipment, often requiring problem solving skills and establishing potential solution to complex technical problems.

·                Ability to plan, organise and deliver a detailed framework of maintenance activities for a range of technical equipment, identifying potential issues and off plan activity/activities and putting in place mitigating measures.

·                Working with and often alongside 3rd party contractors, often directing priorities and workloads as appropriate.

·                High level of technical skills, accuracy and attention to detail with a proven ability to utilise appropriate fine tools / machinery and equipment within safety and procedural boundaries

·                Promotion of the importance of the equipment that is maintained and serviced, ensuring that advice, guidance and best practice relating to use of equipment with clinicians and / or medical directorate is shared in a collaborative and positive manner.

·                Creation of clear and repeatable processes, procedures and protocols in the development of an enhanced auditing regime for key clinical equipment. This will include inventory management, calibration, testing, repair replacement and distribution of equipment (list not exhaustive).

·                Whilst this role has no line management responsibility, there is a requirement to supervise and often direct work for internal colleagues and suppliers and contractors. This will require strong communication skills and the ability to review and evaluate completed work and provide feedback and where appropriate request corrective action.

·                Good IT knowledge, with good operational usage of computer software programs including Microsoft Office and the ability to create and manage spreadsheets.

·                Ability to analyse and interpret information and make data driven decisions to ensure that the provision of equipment is maintained at all times

·                Produce exception reports where service has fallen below required levels and escalate departmental risk in a timely fashion.

·                Routinely undertake condition surveys and auditing of both in use equipment and spare stocks.

·                Complete user acceptable testing for new products prior to entering Trust inventory.

·                Promote and maintain the required working practices and to maintain competency to be able to perform the required servicing and maintenance work on Trust property. This will include routinely attending mandatory courses facilitated by external suppliers.

·                Providing investigative, equipment reports following health and safety concerns raised by clinical colleagues in the event of an actual or perceived equipment failure. This will require professionalism, empathy and emotional resilience as may resulted in a negative patient outcome.

·        Maintaining or calibrating specialist or complex equipment for use on patients such as Suction units, diagnostic equipment, lifting cushions and defibrillators, understanding the varying level of maintenance would depend on the particular item.

·        Experience of working within a workshop environment, which can have variances in temperature, limited space and on occasion may result in limited exposure to noxious, foul smelling fumes.

Working for our organisation

Our strategy 2023-2028 outlines how we plan to achieve this, and  is centred upon three missions focused on:

• Our care – delivering outstanding emergency and urgent care whenever and wherever needed.
• Our organisation – being an increasingly inclusive, well-led and highly skilled organisation people are proud to work for.
• Our London – using our unique pan-London position to contribute to improving the health of the capital.

To achieve these three missions we have set ourselves 50 commitments to deliver over the next five years. In developing these ambitious commitments, we have engaged extensively both inside our organisation, with our partners and with our patients, and we have analysed population trends and horizon scanned the future.