Job vacancy: Band 3 Patient Pathway Administrator, Barking Havering and Redbridge Univ Hospitals NHS Trust, Romford

Job summary

Main area: Chronic Pain
Grade: Band 3
Contract: Permanent
Hours: Full time - 37.5 hours per week
Job ref: 162-7170-KK

Employer: Barking Havering and Redbridge Univ Hospitals NHS Trust
Employer type: NHS
Site: Chronic Pain
Town: Romford
Salary: £29,651 - £31,312 per annum inclusive
Salary period: Yearly
Closing: 21/08/2025 23:59

Band 3 Patient Pathway Administrator

Band 3

PEOPLE are at the HEART of everything we do

This video gives a flavour of what it is like to work at our Trust and why some of our staff love working here 💙

https://www.youtube.com/watch?v=lePIUCfMPLk

Detailed job description and main responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification.

The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.

Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting infor-mation section of the application form.

All new staff appointed at the Trust are subject to a probationary period.

Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact Adeyemi Kaka, Re-cruitment Advisor, on 01708 435000 ext. 5162. Further details regarding the post may be obtained by contacting the manager as per the contact details above.

Person specification

Education/ Qualifications

Essential criteria

Educated to GCSE level with a minimum of a C in english

Experience/ Knowledge

Essential criteria

Excellent computer skills, competent with microsoft office applications
Experience working in a similar role offering administrative support in a hospital setting.

Desirable criteria

Audio typing qualification/experience.
Understanding of medical terminology
Knowledge of patient referral to treatment times; experience of monitoring patient pathways

Skills / Abilities

Desirable criteria

Audio typist

Ensuring people settle in and feel part of our Trust straight away is one of our top priorities. We hold two corporate welcome events each month and, if successful, you will start on one of these days so we can provide you with a seamless and welcoming introduction to our Trust.

We believe that providing the highest quality of care, is about having the best people, inspired and supported by the best leaders, and backed by the best training and career development opportunities. Our vision is to provide outstanding healthcare to our community, delivered with pride. It is driven by our PRIDE values and behaviours which were developed together with our staff.

Barking Havering and Redbridge University Hospital NHS Trust is committed to Safeguarding Children and Adults at Risk and expects all staff and volunteers to share this commitment. Safeguarding and promoting the welfare of children, young people and adults is central to the care provided by our Trust and the post holder must be aware of their responsibilities and work in line with our Trust’s Safeguarding Adult and Children Procedures.

All salaries are inclusive of standard allowances e.g. High Cost Area for staff on Agenda for Change contracts.

To create an inclusive and diverse workplace, we will work with you to get the best experience, so that you can provide outstanding care for our local community. We are happy to have an open discussion on part-time hours and flexible working and will consider your requirements if our service is able to accommodate. Please have discussion with the recruiting manager about your flexibility requirements.

All correspondence regarding this application will be by e-mail, please check as some emails may fall into your junk folder.

Please ensure that the references are from your most recent employer and one of these must be your direct Line Manager or Supervisor. Additionally, ensure that any gaps in your employment history are clearly indicated. Please ensure business/organisation email addresses are provided for all referees.

Barking, Havering, and Redbridge University Hospitals NHS Trust (BHRUT) uses TrustID identification technology to verify essential documents, such as passports and driving licenses. All new employees will be expected to have their original documents verified through TrustID.

In line with UKVI guidelines and due to current financial constraints, BHRUT is unable to provide a Certificate of Sponsorship for Band 2 or Band 3 positions.

We may close vacancies prior to the advertised closing date once a sufficient number of applications have been received and to support with streamlining the recruitment process.

Unfortunately due to the large number of applications that the Trust receives for some posts, it is not possible to reply to every unsuccessful application.

If you have not received a response within 3 weeks of the closing date of an advert, please assume that your application has been unsuccessful.

Trust buildings and grounds became fully Smoke Free on National No Smoking Day 11th March 2015. The Trust expects all staff to promote healthy living and to set good examples in their own behaviour. Those not ready to quit smoking must remain smoke free during working hours, and will not be able to smoke in Trust uniform, in Trust grounds including car parks, while driving on Trust business or take smoking breaks. Second hand smoke causes heart and lung disease, and is harmful to young children. However, disposable or rechargeable e-cigarettes (“vaping”) may be used outside hospital buildings.

We are an equal opportunity employer welcoming applications from all sections of the community and welcomes applications from people wishing to job-share, either with or without a partner. Applicants who consider themselves to have a disability (as defined by the Equality Act 2010) will be shortlisted for interview if they meet the essential criteria. We also operate strict screening procedures for posts with access to vulnerable adults and children.

London Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage Foundation

Mindful employer. Being positive about mental health.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name: Rhianne Burke
Job title: Patient Pathway Manager
Email address: [email protected]
Telephone number: 01708 435000
Additional information: Extn: 3606

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Job summary

Employer heading

Band 3 Patient Pathway Administrator

Band 3

Job overview

Main duties of the job

Working for our organisation

Detailed job description and main responsibilities

Person specification

Education/ Qualifications

Essential criteria

Experience/ Knowledge

Essential criteria

Desirable criteria

Skills / Abilities

Desirable criteria

Employer certification / accreditation badges

Applicant requirements

Application numbers

Documents to download

Further details / informal visits contact

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