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Job summary

Main area
Volunteer
Grade
Volunteer
Contract
Voluntary
Hours
Flexible working
Job ref
277-7271828-VOL
Employer
Oxleas NHS Foundation Trust
Employer type
NHS
Site
Woodlands Unit, Queen Marys Hospital
Town
Sidcup
Closing
19/06/2025 23:59

Employer heading

Oxleas NHS Foundation Trust logo

Meeter & Greeter ECT Suite

Volunteer

Job overview

This is an exciting opportunity to volunteer with Oxleas NHS Foundation Trust.  We are looking for volunteers to cover the ECT reception area. They will be required to greet patients coming into the hospital and offer assistance, to point them in the right direction of where they need to go for their appointments. 

 

Main duties of the job

Key Task and Responsibilities:

 

Under supervision and guidance from the placement supervisor to perform the following tasks-

 

  •  Carry the staff alarm for emergency use
  •  Welcome patients, carers and nurse escorts to the Unit and take them to ECT Suite
  • Supporting carers and nurse escorts in the ECT Suite
  • Help provide patients with water and beverage/light nourishment following treatment in the refreshment room
  • To see patients, carers and nurse escorts off the ECT Suite when they are ready to leave

Working for our organisation

Working for our organisation

 

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes.

We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families.  This is strengthened by our new values:

  • We’re Kind
  • We’re
  • We Listen
  • We Care

Detailed job description and main responsibilities

This is an exciting opportunity to volunteer with Oxleas NHS Foundation Trust.  We are looking for volunteers to cover the ECT reception area. They will be required to greet patients coming into the hospital and offer assistance, to point them in the right direction of where they need to go for their appointments. 

Key Task and Responsibilities:

 

Under supervision and guidance from the placement supervisor to perform the following tasks-

 

  •  Carry the staff alarm for emergency use
  •  Welcome patients, carers and nurse escorts to the Unit and take them to ECT Suite
  • Supporting carers and nurse escorts in the ECT Suite
  • Help provide patients with water and beverage/light nourishment following treatment in the refreshment room
  • To see patients, carers and nurse escorts off the ECT Suite when they are ready to leave

Person specification

Communications

Essential criteria
  • Applicant must have excellent communication skills

Skills

Essential criteria
  • Applicant must be patient and able to interact with a diverse range of people

Experience

Essential criteria
  • Applicant should have some experience with this type of role

Employer certification / accreditation badges

Veteran AwareNo smoking policyAge positiveInvestors in People: GoldImproving working livesArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthPride In Veterans

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Lawrence Yong
Job title
ECT Team Manager
Email address
[email protected]
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