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Job summary

Main area
Central Finance Management
Grade
Band 5
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
222-CORP-955
Employer
West London NHS Trust
Employer type
NHS
Site
Ar
Town
Southall
Salary
£35,763 - £43,466 per annum inclusive
Salary period
Yearly
Closing
31/08/2025 17:00
Interview date
19/09/2025

Employer heading

West London NHS Trust logo

Personal Assistant

Band 5

West London NHS Trust  provides a full range of mental health, community  and physical healthcare services for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow.

We also provide some specialist services that are commissioned regionally, such as our medium secure services; and nationally, such as the Cassel Hospital for people with complex and severe personality disorder and our high secure services at Broadmoor Hospital.

Job overview

 

B5 EXECUTIVE PA

to the Chief Operating Officer (Local Services) and the Chief Financial Officer 

Base: Armstrong Way, Southall, UB2 4SD with free on-site parking, but may move to central Ealing in 2026

"Be the trusted right hand at the heart of NHS leadership, ensuring our executives can focus on delivering outstanding care."

The ideal candidate will be an experienced PA, approachable and confident with outstanding communication and organisational skills and lots of initiative. A commitment to working in the healthcare environment is essential. 

Responsibilities include :

·      To manage the Executive electronic diaries as required, ensuring that various commitments are arranged and prioritised to achieve effective time-management.

·      To deal with communications in and out of the Execs office and liaise with senior staff in the trust and in partner organisations

·      To assist in the HR management of the Exec’s line reports with regards to using health roster, planning leave, recording working patterns etc

·      To organise and minute meetings, some at Committee level, including:

  • preparing and circulating the agenda with minutes & other supporting documents
  • minuting and typing the minutes within reasonable timescales
  • produce and following up action logs
  • Undertake any actions arising from the meeting

·      To manage a system of ordering and signing off procurement notices

·      To be a flexible member of the Executive PA team providing cross cover as needed

Main duties of the job

The Trust provides excellent opportunities for training and development and this post would be ideal for someone with NHS administrative experience looking for the next stage in their career development or a recent graduate who is looking to develop an interest in working in the NHS. 

Annual Leave starts at 27 days a year plus bank holidays.

Flexible working

NHS Pension

 

Working for our organisation

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and   Hammersmith & Fulham).  We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.

The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

Detailed job description and main responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person specification

QUALIFICATIONS

Essential criteria
  • Diploma in administration, business or management or equivalent relevant qualifications and/or significant experience in an administrative or management role for at least 5 years
Desirable criteria
  • Degree in administration, business or management

EXPERIENCE

Essential criteria
  • Wide ranging admin/secretarial experience including PA experience, diary management, agenda planning, minute taking and report writing.
  • PA experience at senior management level
  • Highly competent user of MS Office Word, Excel, PowerPoint; Email (Outlook), internet & Intranet and AI administration tools.
  • Experience of using large databases or waiting list data
  • Arrangng bookings for: conferences, large meetings, workshops and travel
  • Diary management and administering meetings including preparation of agendas, minute taking / transcribing, preparation of action log and forward planner.
  • Using initiative and problem solving/improving office systems and procedures and utilising AI tools as appropriate
Desirable criteria
  • Experience gained in a Healthcare setting
  • Database searching/search engines
  • NHS patient information systems
  • Experience of using HealthRoster
  • Preparing/editing web page content
  • Experience of working with partners in the health and social care systems
  • Using Team Engine for meeting agenda planning

Knoweldge

Essential criteria
  • Knowledge of and proficient in wide range of office systems and procedures
  • Understanding of confidentiality and information governance
Desirable criteria
  • Basic understanding and sensitivity of mental health issues
  • Familiarity with some of the current context/issues in health care
  • Basic knowledge of business planning, budgets and financial procedures

Employer certification / accreditation badges

Fair Train work experience quality standard - gold standardNo smoking policyPositive about disabled peopleJob share policyInvestors in PeopleDefence Employer Recognition Scheme (ERS) - BronzeArmed Forces Covenant

Documents to download

Apply online now

Further details / informal visits contact

Name
Carol Carter
Job title
Executive Assistant
Email address
[email protected]
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