Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 282-C1399-A
- Employer
- The Royal Marsden NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Marsden Hospital Sutton
- Town
- Sutton
- Salary
- £30,630 - £32,346 Per Annum
- Salary period
- Yearly
- Closing
- 16/07/2026 23:59
Employer heading
Administrative Assistant
NHS AfC: Band 3
Job overview
The Olayan day Unit are seeking an enthusiastic Scheduling officer to help maintain the efficient scheduling of treatments in their medical day Unit at our Sutton site. This post is vital to the smooth running of the unit, you should possess excellent interpersonal, verbal communication and organisational skills. Keyboard/IT skills are essential, and hospital experience is desirable.
The post is for 36.5 Hours a week Monday and Friday ; 09.00-17.00. For further information please contact Maxine Mew on Ext 1152
Main duties of the job
The administrator is an integral member of the Day Care Unit team, under the supervision of the admin lead and sister’s of the Day Care Unit.
The post holder will coordinate all administrative aspects of the Day Care Unit including reception duties, scheduling chemotherapy appointments, preparation of chemotherapy workflows, data collection, and clerical duties.
Working for our organisation
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
Detailed job description and main responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification:
- Appointments, scheduling and capacity management.
- To deal with all new patient chemotherapy referrals from clinicians, ensuring that the first chemotherapy treatment is scheduled within Cancer Waiting Times targets.
- To liaise directly with the patient regarding their treatment, providing information and reassurance and managing patient expectations around the Day care unit experience.
- To liaise with the clinical teams and nursing staff to prioritise the scheduling of new referrals.
- To schedule all chemotherapy/supportive treatment on the Day Care Unit in line with local guidelines and protocols.
Person specification
Education/Qualifications
Essential criteria
- Good general education
Desirable criteria
- ELC (European Computer Driving Licence) or equivalent
- NVQ Customer Care
Experience
Essential criteria
- Understanding of working with patients who are critically and chronically ill
- Willingness to learn admin functions
Desirable criteria
- Experience of working in a healthcare environment
Special aptitudes and disposition
Essential criteria
- Good interpersonal skills
- Good organisational skills
- Ability to work as part of a team
- Ability to work under pressure
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Maxine Mew
- Job title
- Admin Lead
- Email address
- [email protected]
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