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Job summary

Main area
Clinical Infection Unit
Grade
Band 4
Contract
Fixed term: 6 months (6 months FTC)
Hours
Part time - 18.45 hours per week (Flexible)
Job ref
200-7846196-DE-CA
Employer
St George's University Hospitals NHS Foundation Trust
Employer type
NHS
Site
St Georges Hospital
Town
Tooting
Salary
£33,094 - £36,195 pa pro-rata incl HCAS (inner london)
Salary period
Yearly
Closing
06/04/2026 23:59

Employer heading

St George's University Hospitals NHS Foundation Trust logo

Patient Pathway Coordinator CIU

Band 4

Job overview

This is an exciting opportunity for someone who has at least 3 years’ experience in Administration.  We welcome applications from candidates who can demonstrate an enthusiasm for improving the lives of people living with HIV and who would enjoy working as part of a small, supportive, and effective team. The successful candidate will have a flexible approach to their work, excellent communication skills and a commitment to providing the best possible care.  

Main duties of the job

To provide efficient and high-quality administrative support to the HIV team, coordinating HIV recalls, and managing positive/indeterminate results from HIV screening in the emergency department, working closely with the health advising team. To support OPAT and CIU with administrative duties on a weekly basis and provide cover for other medical secretaries and McEntee Ward Clerk when on leave. To have effective working relationships with the consultants, doctors, nurses, and secretarial colleagues within the care group. 

Please Read the Full Job Description attached

Working for our organisation

St George’s, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George’s Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC). 

 After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.

At gesh we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.

Detailed job description and main responsibilities

**Please see the attached supporting job description and person specification document, which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification**



Person specification

Qualifications

Essential criteria
  • Good general education including GSCE in Maths or English (or equivalent)
  • RSA III (or equivalent experience)
  • Typing 60 WPM minimum
Desirable criteria
  • AMSPAR Diploma (or equivalent business and admin NVQ)
  • Customer Care course (or equivalent experience)

Experience

Essential criteria
  • 3 years administration experience of which at least 2 years should have been spent as a medical secretary.
  • Experience working within an NHS Trust
  • Experience in establishing/maintaining robust office systems.
Desirable criteria
  • Experience of working in a multi-cultural environment
  • Experience working with sensitive dat

Skills

Essential criteria
  • Ability to work unsupervised.
  • Computer/word processing skills including use of email (e.g. ability to create directories, documents, mail merge, etc.)
  • Excellent communication and interpersonal skills
  • Excellent organisational skills
  • Ability to generate own routine correspondence.
  • Ability to prioritise and work to strict deadlines
  • Willingness and ability to learn new IT skills and technology.
  • Ability to adapt to a changing environmen
Desirable criteria
  • Ability to use Excel / PowerPoint / Access
  • Ability to use the Patient Administration System (ICLIP) and the Electronic Patient Record (EPR) or equivalent

Knowledge

Essential criteria
  • Knowledge of medical terminology
  • Knowledge and experience of office management
  • Knowledge of requirements of confidentiality and the Data Protection Act
  • Knowledge in Booking Appointments
Desirable criteria
  • Knowledge of NHS priorities
  • Knowledge of NHS complaints procedure

Other

Essential criteria
  • Good time management and ability to multitask
  • Self-motivated with the ability to adapt to shifting priorities
  • To be able to work as part of the team
  • Professional appearance and manner
  • Ability to show empathy to patients and colleagues
Desirable criteria
  • MDT experience

Employer certification / accreditation badges

Trust IDCapital Nurse, LondonNo smoking policyAge positiveArmed Forces Covenant Gold AwardDisability confident employerStep into healthDisability Advice Line

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may have an application cap, so please apply promptly to avoid disappointment. Ensure your supporting statement clearly shows how you meet the job specifications.

Documents to download

Apply online now

Further details / informal visits contact

Name
Bernard Kelly
Job title
HIV Team Lead
Email address
[email protected]
Telephone number
020 8725 2668
Additional information

Urmila Nayeck - [email protected]

Service Manager

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