Job summary
- Main area
- Radiology
- Grade
- Band 5
- Contract
- 12 months (Fixed term)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 200-NN-7477673-A&C-Y
- Employer
- St George's University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- St Georges University Hospital
- Town
- Tooting
- Salary
- £37,259 - £45,356 p.a. pro rata inclusive of HCAS (Inner)
- Salary period
- Yearly
- Closing
- 27/11/2025 23:59
Employer heading
Assistant Service Manager - Radiology
Band 5
Job overview
Radiology is a high-demand, multi-site service that delivers thousands of diagnostic appointments each week. To keep pace with rising demand and ensure patients receive a safe, efficient service, we are looking for a Band 5 Assistant Service Manager to join our leadership team.
As one of two ASMs in Radiology, the post holder will work closely with the Service Manager to support the day-to-day running of the department. The role is central to maintaining an effective and resilient administrative workforce, developing staff, and helping deliver service improvements that support both departmental and Trust priorities.
Main duties of the job
The post holder will support the Service Manager in ensuring the service is meeting both department objectives and the strategic corporate objectives of the organisation. The post holder will be operationally responsible alongside another Assistant Service Manager for designated
areas within the service and will provide management support to administration staff within Radiology. The two Assistant Service Managers will deputise, where appropriate for the Service Manager in their absence. The Assistant Service Managers are responsible for the operational delivery of a range of functions in the Radiology Care Group and line managing groups of Admin and Clerical specialists and leaders.
*****Please see the attached supporting document which contains more information about the role****
Working for our organisation
The postholder is expected to have a clear understanding of how this post contributes to the achievement of the trust vision of:
A thriving Foundation Trust at the heart of an integrated healthcare system. One that delivers improved patient care at a community, hospital and specialist setting, supported by a unique and nationally recognised programme of research, education and employee engagement.
We expect all our staff to share the values that are important to the Trust, being Excellent, Kind, Responsible & Respectful, and behave in a way that reflects these.
Detailed job description and main responsibilities
**Please see the attached supporting job description and person specification document, which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification**
** The vacancy may close earlier than the advised date, depending on the volume of applicants**
Person specification
Qualifications and Training
Essential criteria
- Educated to Level 4 (e.g. HNC/Diploma) or equivalent relevant experience
- Evidence of ongoing professional and personal development
Desirable criteria
- Any management, leadership or IT-related training
Knoweldge and Other
Essential criteria
- Detailed knowledge of NHS performance targets and policies (e.g. RTT, Cancer Pathways)
- Awareness of clinical governance principles and commitment to patient safety and service quality
- Understanding of equality, diversity and inclusion in staff and patient care
Desirable criteria
- Knowledge of Radiology IT systems (e.g. PACS, Soliton, iClip) or equivalent clinical/scheduling systems
- Good understanding of the changing NHS environment
Skills
Essential criteria
- Ability to motivate, influence and support staff
- Clear and effective written and verbal communication skills
- Ability to adapt to changing demands and work both independently and collaboratively
- Strong interpersonal and presentation skills
- Ability to use data and systems to monitor and support service delivery
Desirable criteria
- Financial management or analysis skills
Experience
Essential criteria
- Experience of supervising, coordinating or supporting staff and/or services
- Experience contributing to recruitment, training, appraisals or staff development
- Experience of managing workloads, priorities and deadlines in a busy environment
- Experience of contributing to service or operational objectives
Desirable criteria
- Experience working in a healthcare environment
- Experience in Radiology or diagnostics
- Experience supporting budget monitoring
- Experience handling complaints or incidents
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Vivek Kalia
- Job title
- Radiology Service Manager
- Email address
- [email protected]
- Telephone number
- 0208 725 1173
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