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Job summary

Main area
CAMHS
Grade
NHS AfC: Band 8a
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
294-CAMHS-7915127-AZ
Employer
South West London and St George's Mental Health NHS Trust
Employer type
NHS
Site
Springfield Hospital
Town
Tooting, London
Salary
£57,528 - £64,750 per annum inclusive of Inner London HCAs
Salary period
Yearly
Closing
16/04/2026 23:59
Interview date
29/04/2026

Employer heading

South West London and St George's Mental Health NHS Trust logo

Service Manager (Adolescent Outreach Team)

NHS AfC: Band 8a

South West London and St George's Mental Health NHS Trust has a rich history, well-established community links and an international reputation. We provide a full range of local mental health services to the Kingston, Merton, Richmond, Sutton and Wandsworth London boroughs, as well as specialist forensic mental health services, including specialised services such as national deaf adults and CAMHS inpatients and OCD.

We are committed to providing high quality integrated health and social care for local people with mental health problems in South West London and more specialist mental health services for people throughout the UK. The Care Quality Commission already rates our services as ‘good’ however we aim to be ‘outstanding’.

Our Values

We take pride in providing specialist care to our service users where our Trust values; being consistent, compassionate, collaborative, respectful and open is at the heart of everything we do. Our mission is "making life better together".

When you join us, you’ll be part of something special – an innovative and rapidly growing organisation that is helping to redefine the Mental Health, education and social care landscape in the UK.

As a Trust, we are happy to talk flexible working.

Job overview

This is a rare and exciting opportunity in the Adolescent Outreach Team (AOT). We are looking to recruit an experienced Service Manager to our Adolescent Outreach Team, established over twenty years ago. The team are fortunate to have an experienced full multi disciplinary representation and high levels of staff retention. The MDT are skilled and highly committed to supporting the wider network, parents and carers to enable young people to remain at home as an intensive alternative to admission. If an hospital admission is required, AOT can facilitate a safe discharge and reduce length of stay for the five boroughs of South West London (Kingston, Merton, Sutton, Wandswoth and Richmond).

Main duties of the job

The post-holder will work within AOT as the Service Manager, and is responsible for the management of Adolescent Outreach team. They will focus on effective clinical leadership in the Adolescent Outreach Team and promote a culture of high performance and clinical excellence

We are looking for a candidate who has a good understanding of the national perspective for Children and Young People and related areas of health to ensure that the team are aware of the implications, and they need to be highly committed to team working.

The team are always looking to develop the service to meet the needs of the young people and their parents/carers. This role would be at the forefront of this. The team is also fortunate to have a number of development roles and trainees from different disciplines, and this role would be supporting in inspiring our future senior clinicians and developing our workforce.

The team has strong working relationships with our local inpatient service (Aquarius), SLP inpatient units (Snowsfields, BAU, BAU PICU), Tier 3 community CAMHS, CAMHS Emergency Care Team (CECS), CAMHS Crisis Line and CAMHS Bed Management. This role is a key stake holder in building and maintaining these relationships

Working for our organisation

We are Proud to Belong at South West London and St George’s Mental Health NHS Trust.

We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as ‘good’ - we aspire to be ‘outstanding’.

This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services as we invest a further £120m to upgrade and modernise our estate by 2027.

We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co-produce and involve our local communities in all that we do.

We offer flexible working, career development and a variety of benefits to enable a positive, welcoming environment in which our people and their careers can thrive.

Come and join our inclusive teams and help our patients on their recovery journey.

About our location:

This post will be based at Springfield Hospital

Unless expressly stated in the job advert this role is not subject to sponsorship, please be advised that all offers of employment are subject to evidence of right to work in the UK.

Detailed job description and main responsibilities

The Service Manager for the Adolescent Outreach is responsible for the management of Adolescent Outreach team and to provide the clinical advice and support to the local CAMHS teams including CAMHS Emergency Care Team, and other similar services across the SLP. 

The Service manager will focus on supporting effective clinical leadership in the Adolescent Outreach Team and promote a culture of high performance and clinical excellence. 

The postholder will work to improve not only outcomes for the CYP the their experience   and challenge traditional models of care through new insights, perspectives and a positive expectation the CYP  can succeed in the recovery process. 

To manage the provision and delivery of crisis interventions and intensive home support as an alternate to admission provided by Adolescent Outreach Team, including the management of an Adolescent Outreach Team Rota. 

To provide expertise in a highly specialist clinical area which will contribute to CAMHS, assuming responsibility for own workload of CYP who are determined to be at high risk presenting with self-harm, suicidality and mental health crisis as an alternative to admission. 

To work as an independent and autonomous professional within professional guidelines and the policies and procedures of the service, taking full responsibility for own work.

To formulate alongside the team mental healthcare and crisis management and safety plans that are specific to each CYP and family, based upon an analysis of complex factors concerning historical and developmental processes contributing to the presentation. To assess 
safeguarding issues for each case, consulting with other professionals and referring concerns to the appropriate safeguarding team as required. 

To deliver support and equip Adolescent Outreach Team staff with evidence based psychological treatments, monitoring outcome and modifying and adapting interventions drawing on a range of theoretical options. 

To assess and monitor risk and draw up appropriate risk management plans and safety plans in conjunction team members and other services as appropriate.  

To communicate skilfully, tactfully and sensitively highly complex, sensitive and potentially distressing information with CYP, parents, carers and colleagues taking account of sensory and cultural barriers to communication.  

To maintain the highest standards of clinical record keeping and report writing, according to professional and Trust guidelines, including electronic data entry and recording.  

To ensure that all services provided are acceptable and accessible to the diverse communities which make up the catchment area of the service.  

To act as clinical lead providing clinical leadership and clinical decision making for a range of cases including high risk and extremely complex, ensuring the provision of a care package appropriate for the client needs, assisting with the co-ordinating of safe transition to relevant 
identified services.  

In conjunction with the Head of Nursing & Quality for CAMHS and Specialist Services, the postholder is responsible for developing and implementing standards across the Trust by strengthening professional clinical leadership at team level.  They will be easily identifiable to 
CYP and Parents / carers.  

Person specification

Training & Qualifications

Essential criteria
  • A Registered Nurse with an established clinical nursing background who has successfully completed a period of academic education and clinical supervision to be competent against the RCNs competency requirements for a Senior Nurse Practitioner.
  • Evidence of significant post registration education and development at degree level or equivalent
  • Professional management qualification at diploma level or equivalent experience
Desirable criteria
  • Significant management and or leadership training

Experience

Essential criteria
  • In depth current post-registration nursing experience within the clinical speciality, (i.e., either inpatient or community CAMHS services. Working with Children and Young People in crisis along with their parents or carers)
  • Extensive knowledge and expertise across a number of areas e.g. clinical, infection control, nutrition, safeguarding
  • Experience of concurrently managing a wide variety of projects
  • Experience of managing and monitoring budgets
  • Significant professional leadership, especially professional development, clinical governance and supervision and appraisal
  • Demonstrable experience and implementation of clinical and professional governance issues within the clinical speciality

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardLondon Healthy workplaceTrust IDNo smoking policyAge positiveHSJ Best places to workCare quality commission - GoodMindful employer.  Being positive about mental health.Stonewall Silver 2022Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Armed Forces Covenant Bronze AwardHappy to Talk Flexible Working

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Kay Haynes
Job title
Service Manager
Email address
[email protected]
Telephone number
0203 513 6609
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