Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 333-G-HC-1622
- Employer
- Central and North West London NHS Foundation Trust
- Employer type
- NHS
- Site
- Civic Centre
- Town
- Uxbridge
- Salary
- £33,262 - £36,027 per annum inc HCAS (pro rata if P/T)
- Salary period
- Yearly
- Closing
- 22/06/2026 23:59
Employer heading
Team Administrator
NHS AfC: Band 4
CNWL (Central and North West London NHS Foundation Trust) has almost 8,000 staff providing integrated healthcare to a third of London's population, Milton Keynes and areas beyond. We involve service users, carers, the public, staff and partner organisations in the way that we are run.
Our catchment area spans diverse communities, with over 100 first languages spoken. It contains areas of great affluence as well as areas of much deprivation. We are committed to providing services that meet the needs of the people who use them, and we actively encourage involvement from local people who can help make a difference. We’re proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME and people with disabilities to promote good relations and understanding between our staff.
We are recognised locally, nationally and internationally for providing high quality, innovative healthcare. We aim to employ only the best people, and our experts are frequently called upon to contribute to national health strategy and policy, and many models of our care have been adapted for use in other countries.
We offer a generous relocation package (subject to eligibility assessment) and flexible working options, including bank assignments for most roles. For more information on these and other benefits of working for us, see our Benefits, Reward and Wellbeing page
Become part of our team. We care for you as much as you care for others.
CNWL NHS Foundation Trust are committed to safeguarding all children and vulnerable adults and expect all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children and vulnerable adults.
Job overview
We are looking for a full time (37.5hrs) motivated and enthusiastic Team Administrator, with a wide range of office skills to provide administrative support to the Hillingdon Community Learning Disabilities Team.
Main duties of the job
The postholder will be the primary point-of-contact for the team and will be responsible for managing enquiries that come into the service in a manner responsive to customer needs and in accordance with consent to share information.
Other duties include providing administrative support to the wider Multidisciplinary Team which includes management of referrals, processing letters and correspondence on behalf of the team, minute taking, post distribution, receiving and disseminating information, maintaining the electronic patient database and other general administrative duties, including providing nominal cover for the medical secretary during periods of leave.
Working for our organisation
The Community Learning Disability Team is located in the Civic Centre in Uxbridge and sits alongside other CNWL staff in a newly refurbished space.
The service is located closely to Beaufort House, another CNWL site and Riverside Mental Health Centre in Hillingdon Hospital. Uxbridge High street is easily accessible and is served by the local Intu shopping centre, as well as a range of restaurants and coffee shops.
Access to Uxbridge is via the Metropolitan and Piccadilly tube lines which makes for a relatively straightforward commute.
The team operates a hybrid model of working to support staff in managing their work/life balance.
Detailed job description and main responsibilities
To provide an efficient and effective administrative support to the Community Learning Disability Team. The post-holder will be expected to work without immediate supervision and to ensure that all duties are carried out to a high standard in liaison with clinical and managerial staff
Please note: This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. “Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024."
As such, if you don’t meet the Transitional Provision (above) we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the Pre-Screening Immigration section of your application form.
Please note role eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE).
For further info please visit: Skilled Worker visa: Overview - GOV.UK
Person specification
EDUCATION and QUALIFICATIONS
Essential criteria
- GCSE or other equivalent qualification
Desirable criteria
- European Computer Driving Licence
PREVIOUS EXPERIENCE
Essential criteria
- Experience of providing receptionist duties and dealing with members of the public both face to face and on the phone.
- Experience of working with staff at senior level
- Experience of working in health or health related environment
Desirable criteria
- Work within multidisciplinary teams.
SKILLS and KNOWLEDGE
Essential criteria
- Familiarity with the use of medical reference or related software
Desirable criteria
- Knowledge of Client Administration Systems
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Amelia Bhoobun
- Job title
- Service Manager
- Email address
- [email protected]
- Telephone number
- 07563555800
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