Job summary
- Main area
- Acute Care of the Elderly
- Grade
- Band 3
- Contract
- 12 months (Fixed Term Contract)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 197-R-HF7584
- Employer
- Lewisham and Greenwich NHS Trust
- Employer type
- NHS
- Site
- Queen Elizabeth Hospital
- Town
- Woolwich
- Salary
- £24,937 - £26,598 per annum plus HCA
- Salary period
- Yearly
- Closing
- 25/11/2025 23:59
Employer heading
Healthcare Support Worker - Ward 14
Band 3
Lewisham and Greenwich NHS Trust, (LGT), is a community-focused provider of local and acute care, delivering high-quality services to over one million people living across the London boroughs of Lewisham, Greenwich, and Bexley. We provide whole-life care and are here to support our communities to live healthier lives as well as taking care of them when they need us the most.
Employing almost 7,500 colleagues, affectionately known as Team LGT, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham, and at over a dozen community settings in Lewisham. We also provide some services at Queen Mary’s Hospital in Sidcup.
We have recently launched our new vision and values to mark the LGT10 – the tenth anniversary of our Trust forming in 2013. Our trust vision is to be exceptional. In the quality of our patient care; our support for colleagues; and in the difference we make through our partnerships and in our communities.
To achieve this we value Respect, Compassion, and Inclusion; Being accountable over staying comfortable; Listening over always knowing best; and Succeeding together over achieving alone. You can read more about our visions and values here
Our hospitals and community sites provide a wide range of inpatient and outpatient services, as well as emergency and planned care. The Trust is rated as “good” or “outstanding” in over three-quarters of the services inspected by the Care Quality Commission.
Every year our work includes performing 10,000 procedures in our theatres; bringing seven and a half thousand new lives into the world; carrying out 570,000 visits to patients in their homes or communities and providing emergency care for more than 300,000 patients arriving in our busy Urgent and Emergency Departments.
LGT is a centre for the education and training of medical students enrolled with King’s College London’s GKT School of Medical Education. We are a training centre for nurses, midwives and allied health professionals. We are pioneering new roles that will support the changing needs of our patients and are one of the largest employers of physician associates in the country.
We are committed to working with our partners to deliver the best outcomes for our local communities. This means playing an active role in the South East London Integrated Care System (ICS), and in formal partnerships including the South East London Acute Provider Collaborative, provider partnerships with our local mental health trusts and borough-based boards of the ICS in Bexley, Greenwich and Lewisham.
Job overview
This post is advertised as Band 3 for applicants who already hold a Care Certificate. Applicants without a Care Certificate will be appointed on an entry-level Band 2 contract and supported to complete the qualification within 12 months, after which they will progress to Band 3.
Accountable to Deputy Service General Manager/Head of Nursing.
The post Holder will work as part of the multidisciplinary ward / departmental team undertaking duties in relation to patient care and a full range of support functions including clerical duties.
The Trust will support the HCAHCSW to obtain their competences during the tenure of their contract. However, the contract will expire/terminate at 12 months if they do not successfully obtain the care certificate. Options to extend a contract will be on a case-by-case basis. If staff do not obtain their care certificate they will not be employed on a permanent Band 2 role, however they may be eligible to apply for other Band 2 roles in the Trust (e.g. discharge lounge, phlebotomy etc).
Main duties of the job
The post holder will provide delegated, supervised work and duties assigned by a Registered Nurse /midwife as appropriate, ensuring that there is continual feedback to the Registered nurse about the patient’s condition.
The post holder will contribute to the delivery of quality patient care to meet their physical, psychological and social needs maintaining privacy and dignity at all times.
Working for our organisation
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
- Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
- Widening access (anchor institution) and employability
- Improving the experience of staff with disability
- Improving the EDI literacy and confidence of trust staff through training and development
- Making equalities mainstream
Detailed job description and main responsibilities
Work as part of the multi-disciplinary team in giving an excellent standard of care to a variety of different client groups.
To assist in the regular assessment of patient condition by observing vital signs and reporting findings back to qualified staff.
To support the promotion of health and prevent ill-health in staff, patients and their relatives.
Promote and maintain a safe and pleasant environment for patients, visitors, and colleagues.
Check the readiness for use of emergency/special equipment and ensure all equipment in use, is in good working order.
The post holder must keep up to date with all mandatory training requirements for the post.
Have knowledge and understanding of all relevant Trust policies, including the Major Incident Plan.
Have knowledge of and adhere to relevant parts of national legislation, including Health and Safety at Work Act, COSHH Regulations, and Moving and Handling Regulations.
Transport people and/or items safely and to time consistent with legislation, policies and procedures.
To report any faulty equipment in the trust to shift co-ordinators to ensure quick maintenance carried out.
Person specification
Qualifications and Training
Essential criteria
- Good general education - Minimum GCSE in Maths/English or equivalent or NVQ Level 2 in Care or equivalent.
Experience
Essential criteria
- Experience of dealing with the general public.
Desirable criteria
- Experience of working in a health care environment.
Personal Qualities
Essential criteria
- Manual handling of patients, using lifting aids.
- Flexibility- Able and willing to work flexible shift patterns, internal rotation to day and night duty and unsocial hours, according to service needs.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
We recommend applying as early as possible to avoid missing out. All applications received before the cap is reached will be considered equally and assessed against the person specification.
Documents to download
Further details / informal visits contact
- Name
- Vivian Masozera
- Job title
- ward manager
- Email address
- [email protected]
- Telephone number
- 02088364115
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