Job summary
- Main area
- Adult Learning Disabilities
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 277-7215540-ALD-A
- Employer
- Oxleas NHS Foundation Trust
- Employer type
- NHS
- Site
- The Woolwich Centre
- Town
- Woolwich
- Salary
- £29,176 - £30,225 pa inc
- Salary period
- Yearly
- Closing
- 04/07/2025 23:59
Employer heading
Administrator
Band 3
Job overview
We are looking for an enthusiastic colleague to join our well-respected Administration Team as an Administrator for the Adult Learning Disability Team (ALD) at The Woolwich Centre.
Daily tasks include:
- Providing comprehensive administrative support to the Adult Learning Disability Team through efficient and effective secretarial and administrative duties.
- To act as first and central point of contact for the service.
- To support and manage the referral process for the service.
- To be responsible for inputting and collating data requirements.
Main duties of the job
- To support the staff of the Adult Learning Disability Services by providing efficient and effective secretarial and administrative duties.
- To act as first and central point of contact for these services.
- To support and manage the referral process for these services.
- To be responsible for inputting and collating data requirements.
- To ensure agreed processes and procedures are in place locally to support service delivery in line with Trust policies and local guidelines.
Working for our organisation
Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes.
We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.
Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:
- We’re Kind
- We’re
- We Listen
- We Care
Detailed job description and main responsibilities
Provide day to day administration to the services/teams including diary/whereabouts and meeting management, word processing, writing reports and letters with guidance, minuting meetings, photocopying, faxing, e-mailing, managing incoming and outgoing correspondence, booking appointments, filing and managing all incoming enquiries/calls to the services, preparing for meetings and clinics and sharing information throughout the service.
Tasks will include reading/entering service user notes using the service's data systems under the direction of team members and recording and processing new referrals to the services.
Understand and follow the Safeguarding Vulnerable Adults and incident reporting processes within the service, liaising as necessary.
Work on own initiative with minimal supervision, with the ability to problem solve and to ask for help when required, manage and prioritise workload and work as part of the administration team. Manage competing priorities and challenges/pressures of working as part of a busy service the work of which may, at times, contain distressing and sensitive information.
Be aware of and develop, maintain and monitor administration system and processes within the service and Trust to ensure an efficient and effective support service, ensuring that team members are briefed in a timely manner of any changes.
Person specification
Education/Qualifications
Essential criteria
- NVQ level 3 or equivalent experience
Experience
Essential criteria
- Experience working within the NHS or a similar large organisation.
- Minimum 2 years of secretarial/admin work or similar experience
- Experience of dealing with internal and external stakeholders and a range of different queries, some of which are not routine.
Skills/Abilities/Knowledge
Essential criteria
- Must be computer literate with a working knowledge of Microsoft Word, Excel and PowerPoint
- Experience of managing electronic diaries.
- Be able to efficiently operate/use office equipment and administration systems.
- Maintain and implement efficient administration and filing/record systems.
- Take and transcribe accurate formal minutes.
- Touch typing (average 70 words per minutes)
- Excellent written and verbal communications skills.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Joanne Carter
- Job title
- Senior Administrator
- Email address
- [email protected]
- Telephone number
- 020 8921 4860
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