Job overview

This is an excellent opportunity to work within the Dermatology Team based at Altrincham Health and Wellbeing Centre.  

You must possess excellent customer service skills along with sound communication skills. You must be able to work on your own initiative to organise and prioritise your own workload and balance this with the demands of this diverse and varied role.

You will play a key role in the service we provide to our patients and must therefore have previous experience within an NHS setting. You will support the administrative and clinical team by managing the theatre waiting list, ensuring our patients receive timely appointments for their minor procedures. You will be responsible for preparation of such theatres by ensuring all appropriate documentation is readily available.

You will take some ownership in ensuring patients 18 week pathways are validated and updated so some knowledge and understanding of Referral to Treatment standards would be beneficial.

A strong commitment to personal and professional development and teamwork are also essential elements to the success of this role. You will be supported by a team of secretarial and administrative staff and will report directly to your Support Manager.

Main duties of the job

The Theatre Co-ordinator will be based in the Dermatology Department which is responsible for receiving, processing, scanning and forwarding of theatre request agreeing, amending and issuing appointments; ensuring that all processes are carried out in a timely and accurate manner to ensure an efficient appointment booking service. All 18 week and booking targets for routine and urgent must be adhered to.

The post holder is responsible for the provision of a booking appointment service using Patient Centre, electronic scanning equipment and fax machines. This will involve formal liaison with Service users including Service Managers to ensure that patients are seen within target dates and that clinic templates are managed to full capacity. The post holder will have the responsibility of managing a number of waiting lists and clinic booking summaries whilst providing a confidential, efficient and user friendly service.

The Theatre desk will be open from 09.00am – 17.00pm Monday – Friday

Working for our organisation

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire – to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.