Job summary
Employer heading
Project Support Officer
NHS AfC: Band 4
About the Trust
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.
Our ambition is to maximise people’s potential and we aim to promote an inclusive environment and improve the diversity of our workforce so our people truly represent the communities we serve.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
If you come and work for us we will offer a range of benefits and opportunities, including:
- Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
- Flexible working opportunities to support your work/life balance
- Access to Continued Professional Development
- Involvement in improvement and research activities
- Health and Wellbeing activities and access to an excellent staff wellbeing service
- Access to staff discounts across retail, leisure and travel
If you are Kind, Fair, Ingenious and Determined then we want you to come and join our #PennineCarePeople
Job overview
We are looking to recruit a B4 Project Support Officer (for up to 12 months to cover a secondment) to work within the Strategic Delivery Hub (SDH). The post is a hybrid post covering both working from home as well as within Trust Head Quarters.
The post-holder will work closely with the Programme Director, Transformation Manager and Programme Manager within the Transformation Team and other key stakeholders to help support delivery of the mental health transformation programme. This programme focuses on the delivery of three key areas:- acute / crisis pathway, community services and older adult services.
This role requires the post holder to work autonomously within tight timescales and often without direct supervision from within the team. It requires excellent organisational and project support skills and an ability to communicate routine, sensitive and complex information to staff and managers at all levels within the Trust, seeking compliance with project deadlines in a positive and engaging manner.
This is a great opportunity to gain experience of working within a project support role.
Main duties of the job
- Collating and co- ordinating information and actions in respect of the various work streams, which will include complex facts and interdependencies;
- To plan and organise the development of a range of complex activities including project plans, and collaborative events. This will include objective setting and agenda planning, the development of marketing, communication and presentational materials and events
management;
- Responsible for creating, maintaining and communicating a full range of project management documents including project plans, risks and issues logs, meeting schedules, minute taking and actions using appropriate ICT tools and systems.
- To collate and organise the recording of project related information to ensure timely and accessible retrieval;
- To provide key stakeholders with the information needed to ensure that projects achieve their identified objectives;
- Assess progress and work with the Strategic Delivery Hub team to ensure accountability requirements are met and respond to any issues accordingly;
- To be responsible for the servicing of designated meetings, including the preparation of agendas, supporting papers, minute taking, management of actions etc;
- To undertake general administration duties as required including meeting arrangements and purchase ordering.
Working for our organisation
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop. Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work. All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer. If you come and work for us we will offer a range of benefits and opportunities, including: If you are Kind, Fair, Ingenious and Determined then we want you to come and join our #PennineCarePeople
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification for the full remit of the role in terms of role resposibilities
Person specification
Qualifications
Essential criteria
- Diploma level qualification or equivalent
- ECDL or equivalent qualification(s)
- Evidence of willingness to undertake further personal development.
Desirable criteria
- Project Management Qualification
Experience
Essential criteria
- Experience of establishing administrative systems and co-ordinating processes across a broad range of stakeholders
- Experience of processing, analysing and presenting information
- Experience of supporting both simple and complex projects
- Experience of working with managers and staff at all levels of an organisation
Knowledge
Essential criteria
- Significant knowledge of administrative procedures
- Experience of using the full range of Microsoft Office applications.
Skills and abilities
Essential criteria
- Excellent interpersonal and communication skills with the ability to adjust communication style as required
- Ability to produce work of a high standard to tight deadlines.
- Ability to handle a complex workload with conflicting demands on time and resources
- Ability to analyse complex information and present to managers and clinicians in an appropriate format
- Ability to work autonomously, including problem-solving to achieve agreed objectives
- Ability to maintain confidentiality at all times
Documents to download
Further details / informal visits contact
- Name
- Jayne Astin
- Job title
- Programme Manager
- Email address
- [email protected]
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