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Job summary

Main area
Admin
Grade
3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
437-7101147
Employer
Greater Manchester Mental Health NHS Foundation Trust
Employer type
NHS
Site
Bentley House
Town
Bolton
Salary
£24,625 - £25,674 per annum
Salary period
Yearly
Closing
10/06/2025 23:59

Employer heading

Greater Manchester Mental Health NHS Foundation Trust logo

Team Administrator

3

Job overview

To provide a high quality administrative service to the Community Mental Health Teams, Bolton. The Team Administrator will undertake general office duties including minute taking, clinical letters and reports. They will also be responsible for inputting clinical data onto Electronic Patient Records.  

Main duties of the job

To provide a high quality administrative service to the Community Mental Health Teams, Bolton. The Team Administrator will undertake general office duties including minute taking, clinical letters and reports. They will also be responsible for inputting clinical data onto Electronic Patient Records.  

Working for our organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Detailed job description and main responsibilities

Please see attached job description and person specification

Staff benefits

  • Pay Enhancements:

Band

Saturday (midnight to midnight) and any week day after 8pm and before 6am

All time on Sundays and Public Holidays (midnight to midnight)

1

Time plus 47%

Time plus 94%

2

Time plus 41%

Time plus 83%

3

Time plus 35%

Time plus 69%

4 – 9

Time plus 30%

Time plus 60%

 

  • 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
  • Excellent pension
  • Cycle to work scheme
  • Salary sacrifice car scheme
  • Wellbeing programme
  • Blue Light Card Discounts
  • fuelGenie Fuel Cards (for applicable roles)

Person specification

Education / Qualifications

Essential criteria
  • Ability to use Microsoft packages to a high standard
  • Knowledge of word application essential.
  • GCSE Maths and English or equivalent.
Desirable criteria
  • IT related qualification
  • RSA . NVQ qualification

Experience

Essential criteria
  • Ability to liaise with multidisciplinary team and differing levels of personnel
  • Must be able to work with colleagues, sharing workload, particularly in times of colleague absence
  • Working within a confidential environment
Desirable criteria
  • Use of office equipment
  • A patient administrative background
  • Experience of using Trust/Social Care systems

Knowledge

Essential criteria
  • Clear understanding of The Data Protection Act
  • Training and developing according to the needs of service and self
  • Adherence to policies etc set out by the trust and service
Desirable criteria
  • Use of EPR systems
  • Adaptable to new systems/processes

Skills and Abilities

Essential criteria
  • Effective time management skills
  • The ability to prioritise and plan conflicting and complex work demands
  • Excellent phone manner and outstanding communication skills
  • Ability to be numerate and provide statistical data accurately
  • A caring and sensitive attitude when communicating with staff and patients
Desirable criteria
  • Minute taking
  • Problem solving

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardWe are a Living Wage EmployerApprenticeships logoNo smoking policyHSJ Best places to workDefence Employer Recognition Scheme (ERS) - BronzeWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employer

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Olivia Brown
Job title
Senior Administrator
Email address
[email protected]
Telephone number
01204 483003
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