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Job summary

Main area
Administration
Grade
Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week (Mon - Fri, 8:30am until 4:30pm or 9am until 5pm)
Job ref
437-7176013
Employer
Greater Manchester Mental Health NHS Foundation Trust
Employer type
NHS
Site
Bolton CAMHS
Town
Bolton
Salary
£24,169 per annum pro rata
Salary period
Yearly
Closing
27/05/2025 23:59

Employer heading

Greater Manchester Mental Health NHS Foundation Trust logo

Receptionist/Administrator

Band 2

Job overview

We currently have an exciting opportunity here at Bolton CAMHS for a Receptionist/Administration Support to come and join our team on a full time basis. 

The main purpose of the role is to provide an efficient and effective receptionist service, responding professionally and sensitively to this complex and challenging client group, and to provide administrative support to the busy administrative team.

Main duties of the job

We currently have a vacancy for a receptionist/admin support to work within the Bolton Community CAMHS team, to be based on the Bolton site.  We are a service offering help for children and young people, usually between the ages of 5 to 18 who live in Bolton.

This post will assist in the maintenance of a safe and therapeutic environment for staff, visitors and young people; working within all relevant policies, standards and with particular reference to those relating to information governance, safety and security.

The post holder will be responsible for administration, clerical and reception support, as well as admin support of the professional team, working without direct supervision and using initiative.

The successful candidate will provide an efficient and effective receptionist service, responding professionally and sensitively to this complex and challenging group, whilst also providing administrative support to the busy administration team.

Applicants will be motivated team players, with experience of dealing with the public, working in an administration setting and should be able to demonstrate good IT skills.

You will have an organised and flexible approach, with the ability to prioritise your workload and relate to all types of people.  Your excellent interpersonal skills will also ensure that you will have no trouble fitting into this busy, interesting role.

 

Working for our organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Detailed job description and main responsibilities

Please see attached job description and person specification

Staff benefits

  • Pay Enhancements:

Band

Saturday (midnight to midnight) and any week day after 8pm and before 6am

All time on Sundays and Public Holidays (midnight to midnight)

1

Time plus 47%

Time plus 94%

2

Time plus 41%

Time plus 83%

3

Time plus 35%

Time plus 69%

4 – 9

Time plus 30%

Time plus 60%

 

  • 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
  • Excellent pension
  • Cycle to work scheme
  • Salary sacrifice car scheme
  • Wellbeing programme
  • Blue Light Card Discounts
  • fuelGenie Fuel Cards (for applicable roles)

Person specification

Education / Qualifications

Essential criteria
  • Knowledge of Microsoft Office packages used within an admin position
  • ECDL or equivalent administration IT experience
  • Educated to GCSE level including English and Maths or equivalent relevant experience

Experience

Essential criteria
  • Experience of dealing with a range of people over the phone and face to face
  • Experience of working within an administration team and undertaking administrative duties
  • Experience of working on a reception desk
  • Experience of maintaining high standards of work
  • NHS experience within an administration setting
Desirable criteria
  • Experience of working in an administration role within a mental health setting

Knowledge

Essential criteria
  • Awareness of policies and procedures in relation to confidentiality, information sharing and child protection

Skills and Abilities

Essential criteria
  • Experience of using Microsoft Office
  • Ability to use own initiative and seek guidance when necessary
  • Motivated
  • Effective written and oral communication skills
  • Good organisational skills
  • Committed to own personal development

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardWe are a Living Wage EmployerApprenticeships logoNo smoking policyHSJ Best places to workDefence Employer Recognition Scheme (ERS) - BronzeWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employer

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Andrina Uttridge
Job title
Administration Manager
Email address
[email protected]
Telephone number
01204483222
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