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Job summary

Main area
Administration
Grade
3
Contract
Permanent
Hours
Part time - 30 hours per week (Mon - Fri 9/3)
Job ref
Team Medical Administrator
Employer
Greater Manchester Mental Health NHS Foundation Trust
Employer type
NHS
Site
Breightmet Health Centre
Town
Bolton
Salary
£24,937 - £26,598 pro rata
Salary period
Yearly
Closing
27/02/2026 23:59

Employer heading

Greater Manchester Mental Health NHS Foundation Trust logo

Team Medical Administrator

3

Job overview

To support the Senior Medical Administrator in providing a comprehensive administrative service to the medical teams within the Bolton Older People’s Community Mental Health Team.

 

The Medical Administrator will undertake general office duties including the typing of medical and other correspondence, actioning any requirements identified within the typing. They will answer and manage calls from service uses and their carers / relatives and other health and social care professionals.

Please note - This role is not eligible for sponsorship unless you meet criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024.

 

 

Main duties of the job

Audio Typing

Diary management

Covering of reception in times of absence including booking of medic appointments

Providing administrative support to a team of medics for the CMHT and Memory Assessment Teams

Scanning

Answering of telephone calls and dealing appropriately with enquiries

Liaising with external agencies

Working for our organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Detailed job description and main responsibilities

Please see job description and person specification for full details.  Overview is to be the medical administrative support for a team of medics from both the Older Adult CMHT and Memory Assessment Teams.  Some reception cover in times of absence, booking of clinical appointments, audio typing, dealing with telephone and face to face queries plus any other duties pertaining to the banding

Person specification

Education

Essential criteria
  • • 2 years previous office experience or equal demonstrative experience
  • • GCSE Maths and English or equivalent
Desirable criteria
  • • IT related qualification
  • • RSA / NVQ qualification

Experience

Essential criteria
  • • Use of IT equipment
  • • Working in a confidential environment
Desirable criteria
  • • Medical terminology
  • • Contact with patients / service users
  • • A patient administrative background
  • • Knowledge of Performance and Data Quality

Knowledge

Essential criteria
  • • Patient Confidentiality
  • * The importance of working as part of a team as well as using own initiative
Desirable criteria
  • • Use of EPR systems
  • • Adaptable to new systems / processes

Skills and Abilities

Essential criteria
  • • The ability to prioritise and plan conflicting and complex work demands
  • • Outstanding communication Skills
  • • Advanced keyboard Skills
  • • Ability to be numerate and provide statistical data accurately.
Desirable criteria
  • • Patient administration background
  • • Knowledge of the EPR system
  • • Minute taking
  • • Audio Typing
  • • Knowledge of working within the NHS

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardWe are a Living Wage EmployerApprenticeships logoNo smoking policyHSJ Best places to workDefence Employer Recognition Scheme (ERS) - BronzeWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerGM Good Employment Charter

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Helen Baird
Job title
Senior Medical Secretary
Email address
[email protected]
Additional information

Julie Wheeler

Administration and Performance Manager

[email protected]

01204 483142

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