Job summary
- Main area
- Administration
- Grade
- 3
- Contract
- Permanent
- Hours
- Part time - 30 hours per week (Mon - Fri 9/3)
- Job ref
- Team Medical Administrator
- Employer
- Greater Manchester Mental Health NHS Foundation Trust
- Employer type
- NHS
- Site
- Breightmet Health Centre
- Town
- Bolton
- Salary
- £24,937 - £26,598 pro rata
- Salary period
- Yearly
- Closing
- 27/02/2026 23:59
Employer heading
Team Medical Administrator
3
Job overview
To support the Senior Medical Administrator in providing a comprehensive administrative service to the medical teams within the Bolton Older People’s Community Mental Health Team.
The Medical Administrator will undertake general office duties including the typing of medical and other correspondence, actioning any requirements identified within the typing. They will answer and manage calls from service uses and their carers / relatives and other health and social care professionals.
Please note - This role is not eligible for sponsorship unless you meet criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024.
Main duties of the job
Audio Typing
Diary management
Covering of reception in times of absence including booking of medic appointments
Providing administrative support to a team of medics for the CMHT and Memory Assessment Teams
Scanning
Answering of telephone calls and dealing appropriately with enquiries
Liaising with external agencies
Working for our organisation
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Detailed job description and main responsibilities
Please see job description and person specification for full details. Overview is to be the medical administrative support for a team of medics from both the Older Adult CMHT and Memory Assessment Teams. Some reception cover in times of absence, booking of clinical appointments, audio typing, dealing with telephone and face to face queries plus any other duties pertaining to the banding
Person specification
Education
Essential criteria
- • 2 years previous office experience or equal demonstrative experience
- • GCSE Maths and English or equivalent
Desirable criteria
- • IT related qualification
- • RSA / NVQ qualification
Experience
Essential criteria
- • Use of IT equipment
- • Working in a confidential environment
Desirable criteria
- • Medical terminology
- • Contact with patients / service users
- • A patient administrative background
- • Knowledge of Performance and Data Quality
Knowledge
Essential criteria
- • Patient Confidentiality
- * The importance of working as part of a team as well as using own initiative
Desirable criteria
- • Use of EPR systems
- • Adaptable to new systems / processes
Skills and Abilities
Essential criteria
- • The ability to prioritise and plan conflicting and complex work demands
- • Outstanding communication Skills
- • Advanced keyboard Skills
- • Ability to be numerate and provide statistical data accurately.
Desirable criteria
- • Patient administration background
- • Knowledge of the EPR system
- • Minute taking
- • Audio Typing
- • Knowledge of working within the NHS
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Helen Baird
- Job title
- Senior Medical Secretary
- Email address
- [email protected]
- Additional information
Julie Wheeler
Administration and Performance Manager
01204 483142
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