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Job summary

Main area
Administration
Grade
5
Contract
Permanent
Hours
Full time - 37.5 hours per week (Monday - Friday 9-5)
Job ref
437-8179310
Employer
Greater Manchester Mental Health NHS Foundation Trust
Employer type
NHS
Site
Bolton Community
Town
Bolton
Salary
£32,073 - £39,043 per annum, pro rata
Salary period
Yearly
Closing
08/09/2026 23:59

Employer heading

Greater Manchester Mental Health NHS Foundation Trust logo

Administration Manager

5

Job overview

An exciting opportunity has arisen for  an Administration Manager within Bolton Community Mental Health Teams

Main duties of the job

The post holder is responsible for the delivery of high quality management of the Bolton Directorate Administration Services including, but not exhaustive of Administrative Supervisors, Medical Secretaries, Team Secretaries, Reception Services and Management Secretaries/PA’s. The post holder will assist the development of staff teams to ensure quality of service and all performance targets are met. You will assist the Senior Manager in the development of local policies and procedures, along with the dissemination and training of these policies and procedures. The post holder will also ensure that achievement of national standards are met within their area and provide a confidential, efficient and service user friendly approach to each service within the division.

Working for our organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Detailed job description and main responsibilities

Please see attached job description and person specification

Staff benefits

  • Pay Enhancements
  • 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
  • Excellent pension
  • Cycle to work scheme
  • Salary sacrifice car scheme
  • Wellbeing programme
  • Blue Light Card Discounts
  • fuelGenie Fuel Cards (for applicable roles)

Person specification

Essential

Essential criteria
  • • Must be educated to degree level or equivalent knowledge gained through relevant experience.
  • • Minimum of 3 years staff management experience
  • • Advanced skills in the use of all packages within Microsoft Office i.e. excel
Desirable criteria
  • • Working knowledge and training of all Trust systems and IT systems

Experience

Essential criteria
  • • Managing change in a controlled environment
  • • Contact with service users
  • • Working in a confidential environment
  • • Previous experience working in a customer care environment
  • • Previous experience of supervising / managing a team
  • • Experience of completing staff appraisal and PDP
  • • Experience of managing staff sickness and welcome back to work meetings / procedures
  • • Experience of staff training
Desirable criteria
  • • Use of office equipment

Skills and Abilities

Essential criteria
  • • Communication skills
  • • Prioritisation of tasks
  • • Proven organisational skills
  • • Problem solving skills
  • • Excellent report writing skills
  • • Maintain composure and effectiveness under pressure.
Desirable criteria
  • • Patient administration background
  • • Knowledge of the Paris system

other

Essential criteria
  • • Able to work in a high pressured environment
  • • Mature outlook and disposition
  • • Ability to set and meet agreed standards
  • • Self-motivated and have the ability to motivate and inspire others

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardWe are a Living Wage EmployerApprenticeships logoNo smoking policyHSJ Best places to workDefence Employer Recognition Scheme (ERS) - BronzeWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerGM Good Employment Charter

Documents to download

Apply online now

Further details / informal visits contact

Name
Julie Wheeler
Job title
Administration Manager
Email address
[email protected]
Telephone number
01204483142
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