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Job summary

Main area
Administration
Grade
NHS AfC: Band 3
Contract
Fixed term: 9 months (To cover maternity leave)
Hours
Flexible working - 30 hours per week (Monday - Friday)
Job ref
437-8367906
Employer
Greater Manchester Mental Health NHS Foundation Trust
Employer type
NHS
Site
Rivington Unit
Town
Bolton
Salary
£25,760 - £27,476 per annum
Salary period
Yearly
Closing
16/11/2026 23:59

Employer heading

Greater Manchester Mental Health NHS Foundation Trust logo

Team Administrator

NHS AfC: Band 3

Job overview

The post of Team Administrator is required to cover maternity leave in the Mental Health Liaison Service (MHLS).  This is part of the Urgent Care Team for Mental Health Services in Bolton and is a fast paced, expanding, friendly team based at the Royal Bolton Hospital for Greater Manchester Mental Health NHS Foundation Trust.   

The primary purpose of the role is to support the clinical team in providing a comprehensive administrative service.  The hours of work will be 30 hours per week, which can be flexible over the week Monday to Friday.

Main duties of the job

To support the Senior Medical Administrator in providing a comprehensive administrative service to the clinical teams within the Mental Health Liaison Service, Bolton Directorate.

 The Team Administrator will undertake general office duties. They will answer and manage calls from service users and their carers / relatives and other health and social care professionals.  They will enter new referrals and process completed referrals / assessments on the Electronic Patient Record System, ensuring all data is accurate and up to date.

Working for our organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Detailed job description and main responsibilities

  • Please see attached job description and person specification

    Staff benefits

    • Pay Enhancements
    • 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
    • Excellent pension
    • Cycle to work scheme
    • Salary sacrifice car scheme
    • Wellbeing programme
    • Blue Light Card Discounts
    • fuelGenie Fuel Cards (for applicable roles)

Person specification

Qualifications

Essential criteria
  • English and Maths - Grade C and above / Grade 4 and above
  • ECDL qualification / IT qualification
Desirable criteria
  • NVQ in Business Administration / Customer Service
  • Medical Terminology knowledge

Experience

Essential criteria
  • Administration background
  • Experience of working within a busy office environment
Desirable criteria
  • Patient administration experience / medical terminology
  • Knowledge of data quality and performance

Skills

Essential criteria
  • The ability to navigate IT systems including Word, Excel and Microsoft packages
  • An excellent telephone manner and communication skills
  • Accurate keyboard skills
Desirable criteria
  • Minute taking
  • Use of EPR

Knowledge

Essential criteria
  • Knowledge of GDPR / patient confidentiality
  • Ability to prioritise / time management skills
Desirable criteria
  • Knowledge of working within the NHS / Care Sector
  • Patient confidentiality

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardWe are a Living Wage EmployerApprenticeships logoNo smoking policyHSJ Best places to workDefence Employer Recognition Scheme (ERS) - BronzeWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerGM Good Employment Charter

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Leigh Bankier
Job title
Senior Medical Administrator / Medical PA
Email address
[email protected]
Telephone number
01204483055
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