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Job summary

Main area
ENT
Grade
Band 3
Contract
12 months (12 month fixed term)
Hours
Full time - 37.5 hours per week
Job ref
362-AC3ENT-07-26
Employer
Stockport NHS Foundation Trust
Employer type
NHS
Site
Stepping Hill Hospital
Town
Hazel Grove, Stockport
Salary
£25,760 - £27,476 pro rata per annum
Salary period
Yearly
Closing
28/07/2026 23:59

Employer heading

Stockport NHS Foundation Trust logo

ATR Tracker

Band 3

Stockport NHS Foundation Trust

There are lots of good reasons to choose to come and work at Stockport NHS Foundation Trust. A dynamic integrated Trust with integrity and vision. Exactly the same qualities you’ll see in yourself. Stockport NHS Foundation Trust aims to be the organisation of choice for patients and an employer of choice for staff. In order to continually improve all aspects of our patient experience, we rely upon having a highly skilled, motivated, diverse, productive and patient focused workforce.

Stockport Foundation Trust is one of four ‘specialist’ hospital sites in Greater Manchester. Being a ‘specialist’ hospital will enhance our general surgery, anaesthetics, critical care and emergency medicine for the benefit of people in Stockport, High Peak, Cheshire and across Greater Manchester.

In your application for this post, please describe how your experience and skills align with 'Our values-based behaviours' ( see additional documentation) and provide examples.

Greater Manchester Continuous Service Commitment

As well as recognising previous NHS service, Stockport NHS Foundation Trust is a member of the Greater Manchester Continuous Service Commitment. If you are currently employed by Greater Manchester Local Authority, Combined Authority, GMFRS, TfGM as well as other public service organisations, Stockport NHS Foundation Trust will recognise your previous service for sickness and maternity/paternity/adoption entitlement and also for annual leave purposes (providing there has been no break in service).  If you currently work for one of the above organisations and successfully apply for a post with Stockport NHS Foundation Trust, please ensure the Recruitment team are aware so that this service is reflected in your contract of employment.

 


 

Job overview

To be responsible for the tracking and recording of patient diagnostic tests on the ATR PTL (Awaiting Test Results Patient Treatment List), weekly monitoring and regular updating of the patient action plans on the hospital database. You will need good communication skills and be able to liaise closely with clinicians, other hospital departments and colleagues.

 

Main duties of the job

·        Responsible for the collection of information required to support the monitoring of patients on clinical pathways. This involves using a variety of systems and liaising with a number of departments within the hospital to obtain the relevant information.
·        To ensure that complete, accurate and timely data is recorded on the Patient Administration System and other Trust systems as required in line with local policy.
·        To liaise with other departments ensuring relevant information is communicated in a timely manner.
·        To communicate patient progress through a pathway regularly and effectively to the relevant clinicians and managers. 
·        To intervene when patients are at risk of breaching the referral to treatment / ATR target.
·        To escalate to managers when patients are at risk of breaching the referral to treatment / ATR target.
·        Appropriate use of relevant information technology systems e.g. Patient Centre, Word, Excel, PowerPoint, Digital Dictation etc. Create and maintain databases or spreadsheets as required. 
·        To ensure all correspondence is available for clinics, patient admissions and investigations.
·        To deal with potentially distressing information and correspondence in a professional manner.
·     Any other duties commensurate with the grade and in line with the requirements of the post. 

Working for our organisation

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.

If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

Benefits we offer to you:

  • Between 27-33 days of annual leave plus bank holidays
  • NHS pension scheme membership
  • Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
  • NHS Staff discounts
  • Cycle to work scheme
  • Salary finance – for loans, savings, budget planning and tips on managing debt
  • Stockport Credit Union– for local financial advice

Detailed job description and main responsibilities

To be responsible for the tracking and recording of patient diagnostic tests on the ATR PTL (Awaiting Test Results Patient Treatment List), weekly monitoring and regular updating of the patient action plans on the hospital database. You will need good communication skills and be able to liaise closely with clinicians, other hospital departments and colleagues.

You will also be responsible for managing the patient’s pathway by responding to queries and requests in clinical correspondence, communicating these actions via the use of IT solutions provided to communicate with the Consultant Secretaries and Waiting List Officers. The role and duties must be carried out in line with all national and local targets and all KPI’s achieved.

Person specification

Qualifications

Essential criteria
  • Educated to GCSE standard or equivalent
Desirable criteria
  • • Working in an Office Environment/Microsoft Office Qualification

Knowledge

Essential criteria
  • Working as part of a team
  • Experience of working directly with medical staff
  • Experience of working to national standards and guidelines
Desirable criteria
  • Experience working in an acute hospital setting

Skills

Essential criteria
  • Excellent communication skills (written, verbal & telephone)
  • Excellent interpersonal skills to liaise with clinicians, senior managers, and clerical staff
  • Appreciate the needs of patients, carers and healthcare staff
  • Able to react to unpredictable issues; re-prioritising own workload
  • Good keyboard skills for regular use of computer systems/IT Skills
  • Competent in the use of Microsoft Office/Excel
Desirable criteria
  • Competent use of a Patient Administration System or similar
  • Competent in the use of a digital dictation system
  • Knowledge of the requirements of the referral to treatment (RTT) standards

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveInvestors in People: GoldImproving working livesMindful employer.  Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthNorth West BAMEDefence Employer Recognition Scheme (ERS) - GoldAccredited Menopause Friendly Employer

Application numbers

The vacancy may close early if it attracts a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Hannah Christey
Job title
Assistant Directorate Manager
Email address
[email protected]
Telephone number
0161 419 5869
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