Job summary
- Main area
- Heathcare Science
- Grade
- Band 7
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Occasional Saturday and Bank Holiday working.)
- Job ref
- 349-SMH-7664353-RL4
- Employer
- Manchester University NHS Foundation Trust
- Employer type
- NHS
- Site
- Liverpool Women's Hospital
- Town
- Liverpool
- Salary
- £47,810 - £54,710 per annum
- Salary period
- Yearly
- Closing
- 28/01/2026 23:59
Employer heading
Technical Support Manager
Band 7
Job overview
A unique and exciting opportunity has arisen for a Technical Support Manager to join the North West Genomic Laboratory Hub (NW-GLH)- Liverpool site. The NW GLH is a highly regarded, UKAS accredited, NHS clinical service provider of Genomics to a population of 7.2 million people in the North west of England, as well as a wide range of national and international specialist referrals.
This is an excellent opportunity for an experienced Senior Genetic Technologist wishing to further their genomics career. We are looking for individuals with an enthusiastic and flexible attitude who can lead and manage technical quality systems supporting the Deputy Quality Manager and Head of Technical Programme.
The successful candidate will be expected to be, or is eligible for registration with the Professional Standards Authority (PSA) Voluntary Register via the Academy for Healthcare Science (AHCS). The successful candidate will have extensive experience and knowledge of diagnostic genetic testing, good communication and organisational skills, and work to deadlines.
Main duties of the job
To lead and manage technical quality systems on the NWGLH Liverpool site.
To oversee and maintain the department ordering and inventory managements systems.
To lead and manage the NWGLH Liverpool site estates including space management.
To lead on departmental Fire Safety.
To support the oversight of departmental Health & Safety.
To support recruitment of technical staff.
Work as part of a team, maintaining good lines of communication and promoting a strong commitment to the department.
Working for our organisation
Join Manchester University NHS Foundation Trust (MFT) and become part of a 30,000 plus strong team, delivering exceptional care to over 1 million people every year. As the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe, we are forward-thinking, committed to clinical excellence and driven to deliver innovation, and continuous improvement.
Whether you’re beginning your career or taking the next step, MFT offers a stimulating and supportive environment where your contribution truly matters. Our Hive Electronic Patient Record system enables safer, smarter, and more efficient ways of working - empowering you to deliver the best possible outcomes for our patients.
You’ll be part of a collaborative, multi-disciplinary community, working alongside professionals from a wide range of clinical backgrounds. Together, we push boundaries, share knowledge, and deliver care that transforms lives.
At MFT, you’ll find a workplace where everyone is respected, supported, and encouraged to thrive. We offer clear clinical pathways for professional development, helping you grow your skills and achieve your ambitions.
Your journey at MFT is more than a job - it’s an opportunity to make a lasting impact. We’ll support you as you shape the future of healthcare, one patient at a time.
Detailed job description and main responsibilities
To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’ that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.
Use of Artificial Intelligence (AI) in your application
Here at Manchester University NHS Foundation Trust, we’re proud to be ALL HERE FOR YOU—for our patients, our communities, and each other.
As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application—especially personal statements and responses to role-specific questions—is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.
Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.
Person specification
Qualifications
Essential criteria
- Degree in biological discipline
- AHCS registered or eligible for registration
Knowledge
Essential criteria
- Extensive knowledge of genomic clinical laboratory
- Sound knowledge of health & safety
- Understanding of the genomic workforce training needs
Training & Experience
Essential criteria
- A broad knowledge of clinical laboratory genomic methods and technologies
- Significant experience of Clinical diagnostic laboratory work
- Experience working under pressure and within timeframes
- Project management experience
- Experience of leading and motivating a team
- Quality management experience
- Experience of training staff
- Experience with recruitment
Skills and Abilities
Essential criteria
- Ability to work in a challenging and busy environment whilst meeting deadlines
- Able to work independently and demonstrate a high degree of autonomy
- Negotiation and conflict resolution skills
- Able to communicate effectively verbally and in writing
Attributes
Essential criteria
- Excellent interpersonal skills- coaching and motivating
- Highly organised and self- motivated
- Demonstrate NHS values and behaviours
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
Documents to download
Further details / informal visits contact
- Name
- Katrina Smith
- Job title
- Head of Technical Programme
- Email address
- [email protected]
- Telephone number
- 0151 702 4228
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