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Job summary

Main area
Administration
Grade
Band 5
Contract
12 months (Fixed Term)
Hours
Full time - 37.5 hours per week
Job ref
437-7939538
Employer
Greater Manchester Mental Health NHS Foundation Trust
Employer type
NHS
Site
Oakwood Building
Town
MANCHESTER
Salary
£32,073 - £39,043 per annum
Salary period
Yearly
Closing
03/07/2026 23:59

Employer heading

Greater Manchester Mental Health NHS Foundation Trust logo

ICT Network & Systems Technician

Band 5

Job overview

To work within the ICT network team, responsible operationally for day to day support of the network across the GMMH footprint. This involves supporting around 370 switches and 720 access points across 100~ locations, although these numbers are subject to change.

Main duties of the job

Support GMMH staff  with all network related ICT faults, including network hardware and software and providing help and advice.

This will require a good technical knowledge, good interpersonal and communication skills and the ability to manage your own workload, escalating issues to managers so that they can be handled before becoming a major problem.

Must be adaptable, eager to learn, and willing to occasionally take on tasks beyond typical role responsibilities

Candidates should be aware that this role primarily involves working onsite in various locations around the Northwest.

Working for our organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Detailed job description and main responsibilities

See attached detailed job description and person specification:

Staff benefits    

27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years         

Excellent pension            

Cycle to work scheme   

Salary sacrifice car scheme         

Wellbeing programme  

Blue Light Card Discounts

Person specification

Education / Qualifications

Essential criteria
  • Evidence of knowledge development acquired through relevant specialist training courses, for example Microsoft, Cisco Meraki, CompTIA, Juniper.
Desirable criteria
  • Microsoft Certification/Training
  • Juniper Certification/Training
  • Network related training

Experience

Essential criteria
  • Evidence of experience of working in an IT technical environment including a range of knowledge of network & server hardware and software installation, configuration, and support; and networking technologies.
  • Hands-on experience with switch and wireless configuration and troubleshooting
  • Previous experience in NHS IT
Desirable criteria
  • Previous experience working in a network role
  • Experience using network monitoring and diagnostic tools

Knowledge

Essential criteria
  • Solid understanding of networking fundamentals: TCP/IP, DNS, DHCP, VLANs, subnetting
  • Understanding of basic network security principles
Desirable criteria
  • Knowledge of virtualization infrastructure.
  • Knowledge and experience of network technologies.

Skills and Abilities

Essential criteria
  • Be able to establish effective relationships with a wide variety of staff.
  • Ability to organise and prioritise workload, working to key objectives.
  • Self-motivated, adaptable and flexible with genuine interest and enthusiasm for solving IT problems
  • Ability to follow documented procedures and work under technical direction

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardWe are a Living Wage EmployerApprenticeships logoNo smoking policyHSJ Best places to workDefence Employer Recognition Scheme (ERS) - BronzeWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerGM Good Employment Charter

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Samuel Gomperts
Job title
Infrastructure & Development Manager
Email address
[email protected]
Telephone number
01613582499
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