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Job overview

We are looking for a highly experienced Administrator/Medical Secretary to work 37.5 hours per week supporting our team at the Saint Mary's Sexual Assault Referral Centre.

The successful applicant will be a highly motivated, resourceful individual with experience in providing high quality administrative services to a team of professionals. 

The post holder will be responsible for assisting  in the provision of a professional response to all partnership agencies in the provision of services to victims of rape and sexual assault.

The post holder will  join an existing administration team to provide a comprehensive and effective administration service to the wider SARC team.

You will be part of an experienced multidisciplinary team including forensic physicians, therapists, crisis workers, adult ISVAs, Children and Young Peoples ISVAs who work together to provide high quality responsive services.

You will have the opportunity of being a part of a SARC team with a national and international reputation for first class sexual assault services, innovation and development.

Main duties of the job

Main Duties and Responsibilities:

• Assist in providing a professional response to all partnership agencies in the provision of services to victims of rape and sexual assault.
• To provide confidential telephone advice and support to clients, professionals and external agencies.
• Manage, draft and type clinical correspondence,
• Diary management and the organisation of meetings.
• Accurate and concise minute taking.
• Booking appointments.
• To receive, sort, distribute and action all forms of mail (including faxes and e-mails) as appropriate taking responsibility for circulating where necessary, collating responses and escalating any urgent issues to the Administration Manager or SARC Senior Management Team.
• To receive clients and visitors to the Centre and ensure appropriate communication with team members.
• To co-ordinate and effectively manage requests made by the Police, Crown Prosecution or legal representatives for documentation required for court. Preparing documentation promptly and efficiently, delegating or notifying where appropriate.
• Processing of incoming referrals to the service, uploading all relevant information onto the in-house system and forwarding to the relevant specific team.
• Filing documentation and case notes utilising/updating the in-house tracker system.
• Preparation of clinics ensuring all relevant documentation and case notes are available to clinical staff.
• To adhere to all SARC and Trust policies.

Working for our organisation

MFT is England’s largest NHS Trust with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we’ve launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together.