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Job summary

Main area
Administration
Grade
Band 4
Contract
Fixed term: 18 months
Hours
Part time - 22.5 hours per week
Job ref
349-SMH-5989568*
Employer
Manchester University NHS Foundation Trust
Employer type
NHS
Site
Peter Mount Building
Town
Manchester
Salary
£25,147 - £27,596 per annum
Salary period
Yearly
Closing
Today at 23:59

Employer heading

Manchester University NHS Foundation Trust logo

Senior Administrator/ Medical Secretary

Band 4

Job overview

We are looking for a highly experienced Administrator to work 22.5 hours per week supporting our team at the Saint Mary's Sexual Assault Referral Centre and will work closely with the Directorate’s Quality Manager to support the Directorate in gaining and maintaining UKAS accreditation across all departments that undertake forensic activity, ensuring compliance with the requirements of the Forensic Science Regulator. 

The successful applicant will be a highly motivated, resourceful individual with experience in providing high quality administrative services to a team of professionals. 

The post holder will deal directly with individual enquiries from clients, Police officers, Forensic Physicians and other professionals, providing information within the terms of SARC confidentiality policies.

You will be part of an experienced multidisciplinary team including forensic physicians, therapists, crisis workers, adult ISVAs, Children and Young Peoples ISVAs who work together to provide high quality responsive services.

You will have the opportunity of being a part of a SARC team with a national and international reputation for first class sexual assault services, innovation and development.

Main duties of the job

Main Duties and Responsibilities:

  • Assist in providing a professional response to all partnership agencies in the provision of services to victims of rape and sexual assault.
  • Work closely with the Quality Manager in developing, implementing and maintaining the Quality Management System, and ensuring compliance with the Quality Standards Framework determined by the Forensic Science Regulator
  • Support operational staff in the development and implementation of technical standard operating procedures across forensic activity carried out within the Directorate and ensure that they are being adhered to. 
  • Control the Quality Management System (QMS) documentation ensuring its distribution to appropriate staff. Provide guidance and direction to staff involved in the production and updating of Quality Management System policies and procedures. Write procedures in support of the overall business goals to ensure accreditation is met and maintained
  • Undertake all responsibilities relating to information management, data quality, information sharing, intelligence and information security
  • Coordinate appropriate Proficiency Testing (PT) schemes, in order to comply with the quality assurance requirements of UKAS accreditation
  • Diary management and the organisation of meetings and  minute taking.
  • Booking appointments for Acute Forensic Examinations, Child Clinic and STI Screening.
  • Filing documentation and case notes utilising the in-house tracker system.
  • To adhere to all SARC and Trust policies.

Working for our organisation

MFT is England’s largest NHS Trust with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

 

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

 

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we’ve launched in September 2022.

 

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable.

 

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Detailed job description and main responsibilities

To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading.   So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’ that sits with the Job Description and Person Specification.  This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’.  Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form. 

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post.  As an inclusive employer, we are here to support you.  If you have any special requirements to help you with your application, email our team at [email protected].

We’re looking forward to hearing from you!

Person specification

Experience

Essential criteria
  • • Good educational background to GSE ‘O’ Level standard or GCSE Grade ‘C’ level or equivalent. Must include English & Maths.
  • • Microsoft Excel Advanced
  • • Previous recent Senior Administration, PA or comparable experience.
  • • Experience of Procurement processes and knowledge of supply chain and budgeting.
  • • Experience of dealing with the public face to face and a commitment to a high level of customer service.
  • • In depth Knowledge of IT systems including Microsoft packages.
  • • Experience in minute taking at a senior level.
  • • Knowledge and experience of diary management and the organising of meetings.
  • • Understanding of confidentiality issues.
  • • Experience of working as part of a team in a multidisciplinary setting and working across organisations/agencies.
  • • Excellent telephone manner and interpersonal skills, able to deal confidently and sensitively with people at all levels.
  • • Ability to recognise problems and identify when further advice is required.
  • • Ability to manage and prioritise own workload/use initiative.
  • • Highly motivated & organised
Desirable criteria
  • • RSA II Qualification or equivalent.
  • • Working knowledge and experience of Dragon and Oracle.
  • • Experience of working with vulnerable people within sensitive environments.
  • • Understanding of issues relating to rape and sexual assault
  • • Understanding of the Criminal Justice Process.
  • • ESR Manager Self Service Experience.

Employer certification / accreditation badges

Veteran AwareApprenticeships logoArmed Forces Covenant Gold AwardDisability confident employerStep into healthHappy to Talk Flexible Working

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Claire Merriman
Job title
Admin Manager
Email address
[email protected]
Telephone number
01612766434
Additional information

For further information, please email [email protected]

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