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Job overview

The post holder will provide management support to the Directorate and assist the clinical teams in the delivery of safe and effective clinical services, ensuring that all target, deadlines and objectives are delivered. The post holder will manage all secretarial, clerical and other administrative staff within their Directorates.

They will coordinate the investigation and response to clinical and other complaints within appropriate timescales in the absence of the Divisional complaints manager. The post holder will be required to cover appropriate duties of the Directorate Manager in their absence and provide cover to other Directorates as service needs arise.

They will participate in Directorate patient flow arrangements. 

This post is cross site working and is desirable that the successful candidate has a full UK driving license.  This post will work across both Respiratory and Cardiology to ensure the successful implementation and Operational management  of the Community Diagnostic Centre.

Main duties of the job

Qualifications

Proven record of professional development through various admin roles over a minimum of 5 years.

Knowledge and Skills

Sound knowledge base of the current issues within the NHS, values and principles of timely access for the population.

Ability to analyse and interpret management and patient information and make recommendations based on findings

Ability to use problem solving skills

Ability to communicate effectively, demonstrating sensitivity to a range of people within the organization.

Working for our organisation

MFT is England’s largest NHS Trust with a turnover of £2.4bn and is on a different scale than most other NHS Trusts. We’re creating the most exceptional integrated health and social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals and community services from across Manchester, Trafford and beyond, we champion collaborative working and transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’re proud to be one of the major academic research centres and education providers in England and Research and Innovation is the heart of all we do, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. We’re also excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable and tackling climate change.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Join us and you’ll work with some of the best people in the NHS, thriving in a Trust united in its values, purpose and commitment to our patients and a drive for continual innovation and improvement.