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Job summary

Main area
Band 6
Permanent: 37.5hours
Full time - 37.5 hours per week
Job ref
Manchester University NHS Foundation Trust
Employer type
Wythenshawe Hospital
£32,306 - £39,027 Per annum
Salary period
07/07/2022 23:59

Employer heading

Manchester University NHS Foundation Trust logo

Operational Manager - Respiratory

Band 6

Job overview

The post holder will provide management support to the Directorate and assist the clinical teams in the delivery of safe and effective clinical services, ensuring that all target, deadlines and objectives are delivered. The post holder will manage all secretarial, clerical and other administrative staff within their Directorates.

They will coordinate the investigation and response to clinical and other complaints within appropriate timescales in the absence of the Divisional complaints manager. The post holder will be required to cover appropriate duties of the Directorate Manager in their absence and provide cover to other Directorates as service needs arise.

They will participate in Directorate patient flow arrangements. 

This post is cross site working and is desirable that the successful candidate has a full UK driving license.  This post will work across both Respiratory and Cardiology to ensure the successful implementation and Operational management  of the Community Diagnostic Centre.

Main duties of the job


Proven record of professional development through various admin roles over a minimum of 5 years.

Knowledge and Skills

Sound knowledge base of the current issues within the NHS, values and principles of timely access for the population.

Ability to analyse and interpret management and patient information and make recommendations based on findings

Ability to use problem solving skills

Ability to communicate effectively, demonstrating sensitivity to a range of people within the organization.

Working for our organisation

MFT is England’s largest NHS Trust with a turnover of £2.4bn and is on a different scale than most other NHS Trusts. We’re creating the most exceptional integrated health and social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals and community services from across Manchester, Trafford and beyond, we champion collaborative working and transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’re proud to be one of the major academic research centres and education providers in England and Research and Innovation is the heart of all we do, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. We’re also excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable and tackling climate change.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Join us and you’ll work with some of the best people in the NHS, thriving in a Trust united in its values, purpose and commitment to our patients and a drive for continual innovation and improvement.


Detailed job description and main responsibilities

To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading.   So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’ that sits with the Job Description and Person Specification.  This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’.  Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form. 


COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the ‘NHS England’ website where you can also find out more about how to access the vaccination.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post.  As an inclusive employer, we are here to support you.  If you have any special requirements to help you with your application, email our team at

We’re looking forward to hearing from you!

Person specification


Essential criteria
  • Proven record of professional development through various admin roles over a minimum of 5 years
Desirable criteria
  • Management qualification


Essential criteria
  • Sound knowledge base of the current issues within the NHS, values and principles of timely access for the population.

Training and experience

Essential criteria
  • Experience of working within a number of areas within the NHS or a similar organisation
  • 18 months experience in similar management roles
  • Good understanding of performance targets
  • Proven record of service improvement
Desirable criteria
  • Project management experience
  • Experience of managing change
  • Business plan development

Skills and abilities

Essential criteria
  • Ability to analyse, interpret, and action information
  • Problem solving skills
  • Communication skills
  • Ability to work under pressure
Desirable criteria
  • Experience of working with PAS, Lorenzo and EPR

Employer certification / accreditation badges

Trust IDDisability Confident - two yearsHappy to Talk Flexible WorkingVeteran AwareApprenticeships logoArmed Forces Covenant (Silver Award)Step into health

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Ailish Nugent
Job title
Senior Operational Manager
Email address
Telephone number
0161 291 3593
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