Job summary
- Main area
- Administration
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Happy to discuss flexible working)
- Job ref
- 437-7014597
- Employer
- Greater Manchester Mental Health NHS Foundation Trust
- Employer type
- NHS
- Site
- Edenfield Unit
- Town
- Prestwich
- Salary
- £24,071 - £25,674 per annum pro rata
- Salary period
- Yearly
- Closing
- 02/06/2025 23:59
Employer heading
Ward Administrator
Band 3
Job overview
An exciting opportunity has arisen to join our Administration Team at GMMH within AFS Edenfield Unit in a role of Ward Administrator based in a fast paced medium and low secure mental health facility.
Your duties will include supporting patients and their relatives on the Ward as well as providing a comprehensive administrative support to the multidisciplinary team of doctors, nurses, support workers and other professionals involved in patient care.
The Edenfield Unit is a medium secure inpatient unit providing support to both male and female patients. We welcome applications from people with admin experience who are comfortable working in a fast paced, varied work environment.
You will be based on a ward and have a close working relationship with the Ward Manager, Ward Staff and other Ward Administrators to ensure the smooth running of the ward. There is a large element of dealing with patient and activity monies within this role and therefore we would welcome applicants with some experience of handling money.
Full training will be provided for all successful applicants.
Main duties of the job
The post holder will provide an efficient and professional service ensuring quality service to all users, their families and professionals contacting the Ward. The post holder will also be required to cover other wards within AFS Edenfield and its peripheral ward areas, to provide support during absence of other administrators.
The ideal candidate will have a flexible approach in providing administration support to the multi-disciplinary teams. There will be client and carer telephone contact and also, face-to-face contact on daily basis therefore, good communication skills are essential.
Working for our organisation
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Detailed job description and main responsibilities
See attached detailed job description and person specification
Staff benefits
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
Person specification
Other Requirements
Essential criteria
- Prepared to work flexibly to meet the needs of the service
EDUCATION/QUALIFICATIONS
Essential criteria
- NVQ level 2 (or equivalent) or demonstratable admin experience
Experience
Essential criteria
- Experience of carrying out administrative duties to complete a piece of work in a methodical, efficient and timely manner to meet a set deadline
- Experience of summarising and note taking in order to capture the main points of a discussion/informal meeting
- Experience of working as part of a team in order to achieve a shared vision/goal
- Experience of maintaining quality standards in ones work
Knowledge
Essential criteria
- Knowledge of equal opportunities legislation
- An awareness of policies & procedures in relation to confidentiality, information sharing, and safeguarding
Skills & Abilities
Essential criteria
- Ability to use Word (and at least one other Microsoft Office Software Package e.g. Microsoft Excel, PowerPoint, and Access)
- Ability to use one’s own initiative and prioritise workload
- Good organisational skills in order to maintain efficiency
- Effective and coherent oral and written communication skills
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Emma Talks
- Job title
- Senior Administrator Team Leader
- Email address
- [email protected]
- Telephone number
- 0161 938 5210
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