Job vacancy: Administration Manager, Greater Manchester Mental Health NHS Foundation Trust, Prestwich

Job summary

Main area: Administration
Grade: Band 5
Contract: Permanent
Hours: Full time - 37.5 hours per week (Monday - Friday - Happy to discuss flexible working.)
Job ref: 437-7346355

Employer: Greater Manchester Mental Health NHS Foundation Trust
Employer type: NHS
Site: Riverside Centre
Town: Prestwich
Salary: £31,049 - £37,796 per annum pro rata
Salary period: Yearly
Closing: 09/09/2025 23:59

Administration Manager

Band 5

Detailed job description and main responsibilities

See attached detailed job description and person specification:

Staff benefits:

Pay Enhancements – 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holiday
27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
Excellent pension
Cycle to work scheme
Salary sacrifice car scheme
Wellbeing programme
Blue Light Card Discounts

Person specification

Education/Qualifications

Essential criteria

• Must be educated to degree level or equivalent knowledge gained through relevant experience. • Management qualification or equivalent. • Advanced skills in the use of all packages within Microsoft Office i.e. excel

Desirable criteria

• Working knowledge and training of all Trust systems and IT systems

Experience

Essential criteria

• Managing change in a controlled environment • Contact with service users • Extensive experience of line management of individuals, and teams. • Experience of using office equipment • Working in a confidential environment • Previous experience working in a customer care environment

Desirable criteria

• Experience of working in an administration management setting. • Experience of managing resources efficiently.

Experience

Essential criteria

• Experience of completing staff appraisal and PDP • Experience of managing staff sickness and welcome back to work meetings / procedures • Experience of staff training • Experience of conflict resolution and management of difficult situations. • Experience of working with patient administration settings and reporting requirements. • Experience of working in a highly pressured environment. • Experience of change and adapting to change. • Experience of working in a multidisciplinary teams, with excellent interpersonal skills to build relationships easily.

SKills and abilities

Essential criteria

• High communication standards, with the ability to speak to people in a polite, courteous and friendly manner. • Time Management • Team building skills and relationship building • Prioritisation of tasks. • Proven organisational skills • Problem solving skills • Excellent report writing skills • Excellent negotiation skills in dealing with difficult situations • Excellent judgemental and analytical skills

Desirable criteria

• Patient administration background • Knowledge of the patient administration system

Important Information about working for GMMH:

All positions within the Trust are subject to satisfactory pre-employment checks, for further information on the checks required please visit the NHS Employers website www.nhsemployers.org

The Trust mandates all post holders who require a DBS for their role to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration throughout your employment with GMMH.

Applicants are encouraged to apply for posts at Greater Manchester Mental Health who have direct experience of mental health, learning disability or drug and alcohol services either as a service user or a carer.

The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment.

We are aspiring to ensure our workforce is representative of the diverse communities that we serve, and we are strongly committed to removing barriers to employment for candidates from under-represented groups, for example BAME, Disabled and LGBT+ communities. If you would like to have an informal chat about the recruitment process for this role or would value some additional support, we’d love to hear from you.

Use of Artificial Intelligence (AI) when writing job applications

A candidate may utilise the help of AI when writing job application. The assessment of an application is made on its entirety and most times AI-generated content does not fully grasp the context and requirements of the job one applies for thus producing inaccurate and misleading information, especially in the supporting statement section of an application that can lack real life examples of one’s achievements, success and challenges.

We have added a disclaimer to our application process advising that the use of AI is monitored. GMMH reserves the right to follow up with a candidate at the interview on specific responses and those examples used in the supporting statement to explore it further.

Sponsorship

We are proud to be an approved sponsor for the Skilled Worker visa. Applications from individuals who require sponsorship will be considered alongside all other applications. Please be aware that not all roles are eligible for sponsorship. You can review the list of eligible roles and salary requirements on the UK Government’s website – click here.

If you are offered a role with us and you require sponsorship, we will check your eligibility in line with the information on the above website. Your offer of employment could be withdrawn if the role is not eligible for sponsorship, and you are not otherwise able to evidence your right to work in the UK.

The Home Office introduces new changes from 22/07/2025 that impact the health and care sector, you may wish to familiarise with it here.

Do you have experience outside the NHS?

We want to attract and retain people with diverse skills and experience, to deliver inclusive healthcare services to our communities.

We will consider relevant experience outside the NHS to calculate your salary on appointment. Please contact our Recruitment Team for more information.

**Please note, this vacancy may be closed at any time if sufficient applications have been received**

Defence Employer Recognition Scheme (ERS) - Bronze

We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name: Natalie Purcell
Job title: Operational Services & Performance Manager
Email address: [email protected]
Telephone number: 0161 938 4679

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Job summary

Employer heading

Administration Manager

Band 5

Job overview

Main duties of the job

Working for our organisation

Detailed job description and main responsibilities

Person specification

Education/Qualifications

Essential criteria

Desirable criteria

Experience

Essential criteria

Desirable criteria

Experience

Essential criteria

SKills and abilities

Essential criteria

Desirable criteria

Employer certification / accreditation badges

Applicant requirements

Documents to download

Further details / informal visits contact

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