Job summary
- Main area
- Administration
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 236-RCO-AC294-25-E
- Employer
- Northern Care Alliance NHS Foundation Trust
- Employer type
- NHS
- Site
- Callaghan House
- Town
- Rochdale
- Salary
- £28,392 - £31,157 per annum
- Salary period
- Yearly
- Closing
- 09/07/2026 23:59
Employer heading
Medical Secretary / Team Leader
Band 4
Job overview
We are looking for an experienced, enthusiastic individual to join our Medical Secretarial Team as a Medical Secretary / Team Leader.
You will be responsible for the day to day management and allocation of workloads for a Medical Secretarial team who will provide secretarial and administrative support to Consultants and other health care professionals within the Child Development Team. In return you will join a supportive team environment.
Broad experience of Trust IT systems and experience in a secretarial job are essential to this role. Applicants with experience in an NHS /medical setting would be an advantage.
You will need to possess excellent communication skills and be open and accessible in order to provide the required support for queries, questions, advice and support for the Consultants and other health care professionals within the Child Development Team.
This post is based at Callaghan House, Cross Street, Heywood, OL12 8SP.
Main duties of the job
You will have team leadership responsibilities to ensure the smooth and efficient running of the Medical Secretarial team. You will be responsible for the day to day management of these staff including supervision, sickness monitoring, appraisals and annual leave approval.
You will need to demonstrate excellent organisational skills, must be flexible in approach, able to exercise initiative and demonstrate a consistently high standard of professionalism, being aware of the need for confidentiality and integrity.
You will need to be a self-motivated individual with proven secretarial skills which include an AMSPAR qualification, excellent audio typing speed 60 wpm, diary management, and an excellent telephone manner as is the ability to communicate effectively at all levels. You will need to be able to work to set deadlines and be calm under pressure as this is a very busy and at times demanding environment with a willingness to undertake and learn new tasks.
Working for our organisation
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire – to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
Detailed job description and main responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading.
You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
Person specification
Qualifications
Essential criteria
- Educated to GCSE Level or equivalent
- ECDL training or equivalent
- AMSPAR qualification
- NVQ 4 Level qualification or equivalent experience
- Audio typing qualification / experience
Desirable criteria
- Customer care training
- NVQ Level 3 in Business Admin/Management
- Shorthand qualification / experience
Experience
Essential criteria
- Previous NHS experience
- Previous experience of administrator and supervisor role
- Experience of dealing with complex enquiries that require further investigation and identification of a resolution
- Experience of using information technology, including word, excel and power point
- Previous experience in managing own workload and able to prioritise effectively
- Experience of supervising staff
- Experience of liaising effectively with a range of agencies, clinical and non clinical.
Skills
Essential criteria
- Excellent communication verbal and written skills
Documents to download
Further details / informal visits contact
- Name
- Lisa Hill
- Job title
- Administration Manager
- Email address
- [email protected]
- Telephone number
- 0161 206 0606
- Additional information
or
Emilie Wickham
Assistant Directorate Manager
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