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Job summary

Main area
.
Grade
Band 3
Contract
Fixed term: 7 months (Post ends 9th May 2027, possibility of extension but this is not guaranteed)
Hours
19.75 hours per week (This is a part-time role with a range of flexible working options available, including school hours, condensed hours and other patterns that support both service delivery and work-life balance.)
Job ref
437-8292963
Employer
Greater Manchester Mental Health NHS Foundation Trust
Employer type
NHS
Site
Salford EDIT
Town
Salford
Salary
£25,760 - £27,476 per annum, pro rata
Salary period
Yearly
Closing
16/10/2026 23:59

Employer heading

Greater Manchester Mental Health NHS Foundation Trust logo

Team Administrator

Band 3

Job overview

The Early Intervention in Psychosis (EIP) and Early Detection and Intervention Team (EDIT) provide specialist support for people experiencing a first episode of psychosis, or who may be at increased risk of developing psychosis. We work closely with service users, families, carers and partner agencies to deliver timely, recovery-focused care and improve outcomes.

We are looking for an organised and motivated Team Administrator to join our friendly multidisciplinary team. Based in Swinton, you will play a vital role in supporting the smooth day-to-day running of the service, acting as a key point of contact for service users, carers, clinicians and partner organisations. This is an excellent opportunity to contribute to a specialist mental health service while helping to ensure high-quality, responsive care for the people who use our services.

Main duties of the job

The Team Administrator will provide comprehensive administrative support across the EIP and EDIT pathways, including appointment management, minute-taking, managing referrals and correspondence, maintaining clinical systems, and supporting the coordination of service delivery.

Key responsibilities include booking appointments using the PARIS patient administration system, liaising with service users and clinicians to ensure timely access to care, maintaining accurate records, and supporting the wider operational needs of the team, including meeting room and stock management.

This is a part-time position (18.75 hours per week) based in Swinton. We offer a range of flexible working options, including school hours, condensed hours, and other working patterns, which can be discussed at interview.

Working for our organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Detailed job description and main responsibilities

•    To directly negotiate appointment slots with clinicians in order that service users can take place within stated target times and standards according to the NHS Plan.
•    Typing of all clinical correspondence.
•    Coordinating and directing service user contact via telephone call, email or letter.
•    Greeting service users, carers and other visitors when required.
•    Ensure an effective and efficient booking service is provided with service user negotiation in accordance with the targets stated in the NHS Plan.
•    Direct making of appointments according to booking and waiting time policies.

Person specification

Experience

Essential criteria
  • Experience working in an administrative role

Skills

Essential criteria
  • The ability to navigate IT systems, inc. Excel, Word and Microsoft teams
Desirable criteria
  • NHS administration background.
  • Knowledge of the PARIS system.

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardWe are a Living Wage EmployerApprenticeships logoNo smoking policyHSJ Best places to workDefence Employer Recognition Scheme (ERS) - BronzeWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerGM Good Employment Charter

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Sherri Matthews
Job title
Team Manager
Email address
[email protected]
Telephone number
01613582500
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