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Job summary

Main area
Administration
Grade
Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week (9 till 5 Monday to Friday)
Job ref
437-7133867-A
Employer
Greater Manchester Mental Health NHS Foundation Trust
Employer type
NHS
Site
Ramsgate House
Town
Salford
Salary
£26,530 - £29,114 per annum
Salary period
Yearly
Closing
28/05/2025 23:59

Employer heading

Greater Manchester Mental Health NHS Foundation Trust logo

Senior Administrator

Band 4

Job overview

         ********** Previous Applicants need not to apply*************

To provide comprehensive administrative support and to manage and co-ordinate the administrative and ancillary support function, ensuring the most efficient and effective use of resources. 

The post holder will have line management responsibility for the administration, clerical and support staff, and will be responsible for the coordination of the validation of all reports coming into the service in regards to data quality and data completeness.

The post holder will be responsible for the assurance of meeting all local and national targets, flagging up any issues that may come to light.

Main duties of the job

·      Ensuring all systems and processes are adequate and effective in ensuring all service users are received, treated and discharge from service within nationally and locally agreed timeframes.
  • Ensure all service users are greeted into the clinic setting in a patient focused manner ensuring excellent customer service.
  • Ensure systems are in place to ensure all patient that Do Not Attend are appropriately followed up or discharges according to clinical advice.
  • Ensure the implementation of and adherence to relevant Trust policies and procedures.

Working for our organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Detailed job description and main responsibilities

Please see attached job description and person specification

Staff benefits

  • Pay Enhancements:

Band

Saturday (midnight to midnight) and any week day after 8pm and before 6am

All time on Sundays and Public Holidays (midnight to midnight)

1

Time plus 47%

Time plus 94%

2

Time plus 41%

Time plus 83%

3

Time plus 35%

Time plus 69%

4 – 9

Time plus 30%

Time plus 60%

 

  • 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
  • Excellent pension
  • Cycle to work scheme
  • Salary sacrifice car scheme
  • Wellbeing programme
  • Blue Light Card Discounts
  • fuelGenie Fuel Cards (for applicable roles)

Person specification

Qualifications and experience

Essential criteria
  • 5x GCSE passes to include English and Maths
Desirable criteria
  • Worked in an admin role in a clinical setting

Qualifications and experience

Essential criteria
  • Management Experience 2 years
Desirable criteria
  • Familiar with EPR system
  • IT Qualification

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardWe are a Living Wage EmployerApprenticeships logoNo smoking policyHSJ Best places to workDefence Employer Recognition Scheme (ERS) - BronzeWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employer

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Michelle Semple
Job title
Admin Manager
Email address
[email protected]
Telephone number
07772192496
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