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Job summary

Main area
administration
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (Monday to Fri 9am till 5pm)
Job ref
437-8166155-A
Employer
Greater Manchester Mental Health NHS Foundation Trust
Employer type
NHS
Site
Woodlands Hospital
Town
Salford
Salary
£25,760 - £27,476 per annum
Salary period
Yearly
Closing
31/10/2026 23:59

Employer heading

Greater Manchester Mental Health NHS Foundation Trust logo

Clinical Team Administrator

NHS AfC: Band 3

Job overview

At GMMH we are investing significantly into our Community Mental Health provision.

An exiting opportunity to join this friendly and welcoming community team based at Woodlands hospital in Little Hulton supporting the Memory Assessment and Treatment Service within our Later Life Services. 

The Team Administrator will be responsible for providing a comprehensive and confidential administrative support to the clinical team and team manager.

The post holder will provide an administrative function to the multi-disciplinary team, minute taking of meetings, typing of clinical correspondence, filing and other general administrative duties.

Main duties of the job

To arrange appointments with service users using the clinics models and to ensure all clinics have appropriate staff cover. Typing of all clinical correspondence

Coordinating and directing service user contact via telephone call, email or letter. Identifying priority contact, particularly from distressed service users or relative, informing the relevant team member for the need for urgency when appropriate.

Greeting service users, carers and other visitors when  required.  For full details of this role please see the job description and personal          specification. 

Working for our organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Detailed job description and main responsibilities

Please see job description and person spec

Staff benefits

  • Pay Enhancements – 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
  • 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
  • Excellent pension
  • Cycle to work scheme
  • Salary sacrifice car scheme
  • Wellbeing programme
  • Blue Light Card Discounts

Person specification

Application Form

Essential criteria
  • 3 x GCSE
  • 1 years administration experience
  • Experience in working in a public facing environment
  • 2 years experience working on computer systems
Desirable criteria
  • Medical administration experience
  • Experience working in a patient environment

Application and interview

Essential criteria
  • 3 x GCSE
  • 1 years administration experience
  • Experience in working in a public facing environment
  • 2 years experience working on computer systems
Desirable criteria
  • Medical administration experience
  • Experience working in a patient environment

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardWe are a Living Wage EmployerApprenticeships logoNo smoking policyHSJ Best places to workDefence Employer Recognition Scheme (ERS) - BronzeWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerGM Good Employment Charter

Applicant requirements

You must have appropriate UK professional registration.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Kathryn Webster
Job title
Admin Manager
Email address
[email protected]
Telephone number
0161 9384562
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