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Job summary

Main area
Digital
Grade
Band 8a
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
236-NCA-AC244-25-B
Employer
Northern Care Alliance NHS Foundation Trust
Employer type
NHS
Site
Salford Royal Hospital / Royal Oldham Hospital
Town
Salford
Salary
£57,528 - £64,750 per annum
Salary period
Yearly
Closing
06/10/2026 23:59

Employer heading

Northern Care Alliance NHS Foundation Trust logo

Team Manager, Network and I.T. Communications

Band 8a

Job overview

We are seeking a highly skilled and dynamic Network and IT Comms Manager to join our growing IT team.

This pivotal role is perfect for a seasoned professional who thrives in a fast-paced environment and is eager to lead a team and be part of the the strategic management of our network and IT Communications systems.

As the Network and IT Communications Manager, you will be responsible for designing, implementing, and maintaining robust and secure network systems that support our global operations. You will lead a team of IT professionals, ensuring seamless connectivity, high availability, and efficient communication across all our platforms.

Key responsibilities include all aspects of managing and supporting the network and telecoms support staff, overseeing network security protocols, managing critical services, and optimising communication systems for scalability and performance. You will also play a critical role in disaster recovery planning and the implementation of new technologies that keep us ahead in a rapidly evolving industry.

The ideal candidate will have a strong background in network architecture, cyber security, and IT communications, along with excellent leadership and project management skills. You will be a strategic thinker with the ability to manage complex projects and provide innovative solutions that drive business growth.

Join us and become a vital part of a forward-thinking company that values innovation, collaboration, and continuous improvement.

Main duties of the job

  • Your primary responsibility will be to lead the design, implementation, and maintenance of network and telecommunications systems across NHS sites, ensuring the reliability, security, and performance of critical infrastructure. You will oversee the deployment of local area networks (LANs), wide area networks (WANs), wireless networks, and telecommunications platforms, employing best practices and industry standards to optimise system efficiency and support the evolving needs of healthcare professionals and patients.
  • In addition to managing infrastructure, you will spearhead strategic initiatives to enhance network and telecommunications security. You will develop and implement robust security policies, protocols, and procedures, leveraging advanced technologies and threat intelligence to protect against cyber threats and ensure compliance with regulatory requirements, such as GDPR and NHS Digital Data Security and Protection Toolkit.
  • You will deputise for the Senior Manager, Networks and IT Communications where required acting as their second in command.  You will also play a key role in stakeholder engagement and relationship management, collaborating closely with internal departments, external vendors, and industry partners to align network and telecommunications strategies with organisational goals and priorities. Your ability to communicate effectively and build consensus will be instrumental in driving strategic initiatives and fostering productive partnerships.

Working for our organisation

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester.  Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire – to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.  

Detailed job description and main responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk

Person specification

Knowledge, Training & Experience

Essential criteria
  • Proven experience of leading and developing technical teams, including workload management, performance reviews and staff development.
  • Significant experience supporting and managing enterprise network and/or telecommunications services.
  • Experience of delivering infrastructure projects and service improvements within a complex IT environment.
  • Experience of supporting and troubleshooting multi-vendor technical environments.
  • Knowledge of IT service management principles and best practice.
  • Knowledge of information governance, cyber security and relevant legislation including GDPR.
  • Experience of working with stakeholders to identify requirements and deliver technical solutions.
  • Ability to analyse complex technical issues and provide clear recommendations and solutions.
  • Experience of producing reports, business cases and other professional documentation.
  • Knowledge of budget management and resource planning.
Desirable criteria
  • Experience delivering organisational change and service improvement initiatives.
  • Knowledge of scripting or automation technologies such as Python, PowerShell or similar.
  • Experience researching, evaluating and implementing new technologies.

Skills & Abilities

Essential criteria
  • Ability to lead, coach and develop staff, enabling individuals and teams to perform to their full potential.
  • Excellent interpersonal and relationship management skills, with the ability to engage effectively with stakeholders at all levels.
  • Advanced communication skills, with the ability to explain complex technical information clearly to both technical and non-technical audiences.
  • Ability to communicate sensitive, complex or contentious information in a professional and constructive manner.
  • Strong organisational skills, including the ability to prioritise workloads, manage competing demands and deliver to agreed deadlines.
  • Ability to analyse complex information, exercise sound judgement and provide clear recommendations and solutions.
  • Ability to identify, plan and implement service improvements.
  • Ability to travel across NCA sites as required by the role.
Desirable criteria
  • Advanced skills in the use of Microsoft Office applications and reporting tools.
  • Ability to support and promote innovation and continuous improvement within technical teams.

Qualifications

Essential criteria
  • Degree level qualification in an IT, networking, telecommunications or related discipline, or equivalent knowledge, skills and experience.
  • .Relevant professional experience in enterprise networking and/or telecommunications environments.
  • Evidence of continuing professional development.
  • Demonstrable leadership or management training, qualification or equivalent experience.
Desirable criteria
  • Professional network certification (e.g. CCNP or equivalent).
  • ITIL qualification
  • Project management qualification
  • Master's degree or equivalent

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardFair Train work experience quality standard - gold standardVeteran AwareApprenticeships logoWorkplace Wellbeing Charter LogoArmed Forces Covenant Gold AwardDisability confident employerTime to changeStep into healthGM Good Employment Charter

Documents to download

Apply online now

Further details / informal visits contact

Name
Tony Coulson
Job title
Senior Manager, Network and I.T. Communications
Email address
[email protected]
Additional information

Please contact via email only.

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