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Job summary

Main area
Administrative Services
Grade
Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
362-ADM2MEDWF-03-26
Employer
Stockport NHS Foundation Trust
Employer type
NHS
Site
Stepping Hill Hospital
Town
Stockport
Salary
£24,465 per annum
Salary period
Yearly
Closing
01/04/2026 23:59

Employer heading

Stockport NHS Foundation Trust logo

Medical Rota Assistant

Band 2

Stockport NHS Foundation Trust

There are lots of good reasons to choose to come and work at Stockport NHS Foundation Trust. A dynamic integrated Trust with integrity and vision. Exactly the same qualities you’ll see in yourself. Stockport NHS Foundation Trust aims to be the organisation of choice for patients and an employer of choice for staff. In order to continually improve all aspects of our patient experience, we rely upon having a highly skilled, motivated, diverse, productive and patient focused workforce.

Stockport Foundation Trust is one of four ‘specialist’ hospital sites in Greater Manchester. Being a ‘specialist’ hospital will enhance our general surgery, anaesthetics, critical care and emergency medicine for the benefit of people in Stockport, High Peak, Cheshire and across Greater Manchester.

In your application for this post, please describe how your experience and skills align with 'Our values-based behaviours' ( see additional documentation) and provide examples.

Greater Manchester Continuous Service Commitment

As well as recognising previous NHS service, Stockport NHS Foundation Trust is a member of the Greater Manchester Continuous Service Commitment. If you are currently employed by Greater Manchester Local Authority, Combined Authority, GMFRS, TfGM as well as other public service organisations, Stockport NHS Foundation Trust will recognise your previous service for sickness and maternity/paternity/adoption entitlement and also for annual leave purposes (providing there has been no break in service).  If you currently work for one of the above organisations and successfully apply for a post with Stockport NHS Foundation Trust, please ensure the Recruitment team are aware so that this service is reflected in your contract of employment.

 


 

Job overview

We are looking for an organised, motivated and friendly Medical Rota Assistant to join our busy Centralised Medical Rota Team at Stockport NHS Foundation Trust. This is a fantastic opportunity for someone who enjoys administration, working with people, and contributing to a team that plays a key role in supporting safe and effective clinical services.

This role is ideal for someone early in their administrative career or looking to build their experience within the NHS.

Main duties of the job

As a Medical Rota Assistant, you will provide essential administrative support to clinicians and Directorate Managers, ensuring the smooth running of daily staffing operations across the Trust.

Your responsibilities will include:

  • Managing emails, telephone enquiries, photocopying, and general administrative tasks
  • Updating electronic systems with sickness and annual leave
  • Supporting the Supporting Attendance policy for medical staff
  • Helping track and support compliance with mandatory training
  • Assisting with the rotation of new doctors joining the Trust
  • Creating basic rotas and supporting daily staffing queries
  • Maintaining accurate filing systems, correspondence and documentation
  • Providing professional communication to staff and external contacts

You will be a key point of contact within the team, helping ensure services are safely and appropriately staffed each day.

We are seeking someone who:

  • Has good IT skills, including Microsoft Word and Excel
  • Communicates clearly and professionally
  • Is organised, reliable and able to manage their workload
  • Can stay calm when dealing with challenging or sensitive queries
  • Enjoys being part of a supportive team
  • Has experience in an administrative or customer-facing role (NHS experience desirable but not essential)
  • Is committed to maintaining confidentiality at all times

Full training will be provided, and you will be supported in developing the skills needed to progress within Medical Workforce services.


Working for our organisation

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.

If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

Benefits we offer to you:

  • Between 27-33 days of annual leave plus bank holidays
  • NHS pension scheme membership
  • Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
  • NHS Staff discounts
  • Cycle to work scheme
  • Salary finance – for loans, savings, budget planning and tips on managing debt
  • Stockport Credit Union– for local financial advice

Detailed job description and main responsibilities

  • To undertake administrative duties including emails management, photocopying and dealing with telephone enquiries as deemed appropriate in line with Trust Policies and Procedure
  • Open and sort incoming mail
  • Establishment and maintenance of correspondence and other filing systems
  • Attendance management of locums through TempRE
  • Update electronic systems as required for recording sickness and leave
  • To assist with the rotation of new trainees to the Trust
  • Carry out other general clerical and administrative duties within the team
  • Support doctors with the attendance management policy
  • Support with compliance of mandatory training
  • To create basic rotas and assist with daily staffing queries

Person specification

Education / Qualification

Essential criteria
  • Maths/English GCSE or equivalent experience

Experience

Essential criteria
  • Experience in an administrative, clerical, or customer-facing role
Desirable criteria
  • Experience of rota preparation or staffing administration
  • Experience working in a healthcare or NHS setting

Skills

Essential criteria
  • Good written skills / attention to detail

Education / Qualification

Desirable criteria
  • NVQ Level 2 or 3 in Business Administration (or equivalent)

Experience

Essential criteria
  • Experience of maintaining accurate records and filing systems

Skills

Essential criteria
  • Good verbal and written communication
  • Able to prioritise busy workload
  • Accuracy / attention to detail
Desirable criteria
  • IT, database & spreadsheet skills

Experience

Essential criteria
  • Experience of using Excel / Google sheets

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveInvestors in People: GoldImproving working livesMindful employer.  Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthNorth West BAMEDefence Employer Recognition Scheme (ERS) - GoldAccredited Menopause Friendly Employer

Application numbers

The vacancy may close early if it attracts a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Natasha Harrison
Job title
Rota Team Leader
Email address
[email protected]
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