Job summary
- Main area
- Discharge Services
- Grade
- Band 3
- Contract
- Fixed term: 10 months (10 month FTC)
- Hours
- Part time - 30 hours per week (3 days per week over 6 days - 10:00 - 20:00)
- Job ref
- 362-ACS3TRAN-08-26
- Employer
- Stockport NHS Foundation Trust
- Employer type
- NHS
- Site
- Stepping Hill
- Town
- Stockport
- Salary
- £25,760 - £27,476 pro rata per annum
- Salary period
- Yearly
- Closing
- 09/09/2026 23:59
- Interview date
- 26/09/2026
Employer heading
Community Support Worker - Transport
Band 3
Stockport NHS Foundation Trust
There are lots of good reasons to choose to come and work at Stockport NHS Foundation Trust. A dynamic integrated Trust with integrity and vision. Exactly the same qualities you’ll see in yourself. Stockport NHS Foundation Trust aims to be the organisation of choice for patients and an employer of choice for staff. In order to continually improve all aspects of our patient experience, we rely upon having a highly skilled, motivated, diverse, productive and patient focused workforce.
Stockport Foundation Trust is one of four ‘specialist’ hospital sites in Greater Manchester. Being a ‘specialist’ hospital will enhance our general surgery, anaesthetics, critical care and emergency medicine for the benefit of people in Stockport, High Peak, Cheshire and across Greater Manchester.
In your application for this post, please describe how your experience and skills align with 'Our values-based behaviours' ( see additional documentation) and provide examples.
Greater Manchester Continuous Service Commitment
As well as recognising previous NHS service, Stockport NHS Foundation Trust is a member of the Greater Manchester Continuous Service Commitment. If you are currently employed by Greater Manchester Local Authority, Combined Authority, GMFRS, TfGM as well as other public service organisations, Stockport NHS Foundation Trust will recognise your previous service for sickness and maternity/paternity/adoption entitlement and also for annual leave purposes (providing there has been no break in service). If you currently work for one of the above organisations and successfully apply for a post with Stockport NHS Foundation Trust, please ensure the Recruitment team are aware so that this service is reflected in your contract of employment.
Job overview
Community Support Worker for D2A/TOCT/TOCH - Transport Support - Band 3 - 30 hours
The post holder will provide support to patients to ensure safe and timely discharges from hospital to their community discharge destination.
Clear communication between the Hospital Discharge Team, Discharge to Assess Hub, D2A, ICAH and the wards to ensure safe timely discharge of all patients .
Safe, compassionate and person centred care to be given to support patients.
Excellent communication skills with patients, relatives and colleagues
Main duties of the job
Main Duties and Responsibilities
- To support the Discharge Team in facilitating timely discharges for complex patients
- Provide safe, compassionate and person centred care and support to patients during their transfer from hospital to their community discharge destination
- Home visits and lone working without direct supervision
- Transfer patients to the discharge lounge if required prior to supporting on community transport
- Workload allocated by a registered professional
- Flexible working pattern to meet the needs of the service
- Excellent communication skills with patients, relatives and colleagues
- Have an understanding of services available within the community
- Maintain excellent written patient records, demonstrating patient confidentiality in accordance with Caldicott guidelines
- Maintain close liaison with colleagues and to communicate appropriately with other departments / services as required. Ensuring effective feedback regarding patient conditions to appropriate health care professionals
- Provide support and mobility including personal care, if needed
Working for our organisation
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
Our mission is to make a difference every day. Our values are that we care, we respect, and we listen
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
The salary for the role is only one part of the excellent package of benefits we offer to you:
- Between 27-33 days of annual leave plus bank holidays
- NHS pension scheme membership
- Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
- NHS Staff discounts
- Cycle to work scheme
- Salary finance – for loans, savings, budget planning and tips on managing debt
- Stockport Credit Union– for local financial advice
Detailed job description and main responsibilities
The job description gives an overview of the main tasks and responsibilities of the role, and the person specifications focuses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trust’s policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
If successful this vacancy will require a Standard DBS check at a cost of £26.90. This cost will be deducted from your first Trust salary
In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £16.
Important Notice on Visa Sponsorship Eligibility
Please note that whilst the trust does offer sponsorship this role is unfortunately not eligible for visa sponsorship under the UK Health and Care Worker visa route. This is due to the position not meeting the minimum salary threshold of £25,000 per annum set by UK Visas and Immigration.
We appreciate your interest in this opportunity and encourage applications from candidates who already have the right to work in the UK
Person specification
Qualifications
Essential criteria
- NVQ - Level 2 or equivalent experience in caring role
- GCSE level of education
- Willing to study for Care Certificate
Desirable criteria
- NVQ 3 or equivalent
Experience
Essential criteria
- Experience in patient/customer facing role
Desirable criteria
- 2 years experience in patient facing role
Skills
Essential criteria
- Able to communicate in complex situations
Knowledge
Essential criteria
- Understanding of the NHS
Desirable criteria
- understanding of NHS discharge process
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Vanessa Williams
- Job title
- Assistant Directorate Manager - Discharge Services
- Email address
- [email protected]
- Telephone number
- 0161419 5880
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