Job summary
- Main area
- Outpatients Bookings Team
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 362-A-25-7529114
- Employer
- Stockport NHS Foundation Trust
- Employer type
- NHS
- Site
- Stepping Hill Hospital
- Town
- Stockport
- Salary
- £24,465 pro rata per annum
- Salary period
- Yearly
- Closing
- 06/11/2025 23:59
Employer heading
Booking Team Clerical Officer
Band 2
Stockport NHS Foundation Trust
There are lots of good reasons to choose to come and work at Stockport NHS Foundation Trust. A dynamic integrated Trust with integrity and vision. Exactly the same qualities you’ll see in yourself. Stockport NHS Foundation Trust aims to be the organisation of choice for patients and an employer of choice for staff. In order to continually improve all aspects of our patient experience, we rely upon having a highly skilled, motivated, diverse, productive and patient focused workforce.
Stockport Foundation Trust is one of four ‘specialist’ hospital sites in Greater Manchester. Being a ‘specialist’ hospital will enhance our general surgery, anaesthetics, critical care and emergency medicine for the benefit of people in Stockport, High Peak, Cheshire and across Greater Manchester.
In your application for this post, please describe how your experience and skills align with 'Our values-based behaviours' ( see additional documentation) and provide examples.
Greater Manchester Continuous Service Commitment
As well as recognising previous NHS service, Stockport NHS Foundation Trust is a member of the Greater Manchester Continuous Service Commitment. If you are currently employed by Greater Manchester Local Authority, Combined Authority, GMFRS, TfGM as well as other public service organisations, Stockport NHS Foundation Trust will recognise your previous service for sickness and maternity/paternity/adoption entitlement and also for annual leave purposes (providing there has been no break in service). If you currently work for one of the above organisations and successfully apply for a post with Stockport NHS Foundation Trust, please ensure the Recruitment team are aware so that this service is reflected in your contract of employment.
Job overview
****Important Notice on Visa Sponsorship Eligibility****
Please note that whilst the trust does offer sponsorship this role is unfortunately not eligible for visa sponsorship under the UK Health and Care Worker/Skilled Worker Route visa route. This is due to the position not meeting the minimum salary threshold of £41,700 per annum and/or the required skill level set by UK Visas and Immigration.
We appreciate your interest in this opportunity and encourage applications from candidates who already have the right to work in the UK.
To support the administrative functions within the Outpatient Booking Team at Stockport NHS Foundation Trust.
Main duties of the job
Uploading of referral letters to the Evolve scanning system.
- To provide administrative support across the department by printing and processing worklists off the national e-Referral System (eRS) onto the Patient Administration System (PAS).
- Processing of new patient referrals from the eRS.
- Joint team working to ensure workloads across the department are prioritised and up to date. This includes all office duties.
- To be conversant with PAS.
Working for our organisation
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
Our mission is to make a difference every day. Our values are that we care, we respect, and we listen
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
The salary for the role is only one part of the excellent package of benefits we offer to you:
- Between 27-33 days of annual leave plus bank holidays
- NHS pension scheme membership
- Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
- NHS Staff discounts
- Cycle to work scheme
- Salary finance – for loans, savings, budget planning and tips on managing debt
- Stockport Credit Union– for local financial advice
Detailed job description and main responsibilities
- Undertake Electronic scanning on the Evolve system.
- Make telephone calls to appropriate staff or departments so any issues can be resolved.
- Sort and distribute incoming post to the relevant teams.
- Undertake any training required for the role.
- Any other duties commensurate with the role.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trust’s policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
Please note, this vacancy will close before the advertised closing date, if sufficient applications are received.
Person specification
Knowledge
Essential criteria
- General knowledge of admin processes
Experience
Essential criteria
- General administrative/office experience
- Experience using data bases
Skills
Essential criteria
- Excellent verbal and written communication skills
- Good keyboard & IT skills
- Enthusiastic & confident apprach to change
- Calm and reliable under pressure
- Ability to work independently and as part of a team using own initiative where necessary
- Ability to plan and prioritise workload and multi task
- Methodical, systematic approach to work and keen eye for detail
- Good time management skills
Qualifications
Essential criteria
- Good general education- 5 GCSE's or relevant office experience
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Andrea Owen
- Job title
- Assistant Directorate Manager
- Email address
- [email protected]
If you have problems applying, contact
- Address
-
Aspen House
Stepping Hill Hospital
Poplar Grove
Stockport
SK2 7JE
- Telephone
- 01614194720 ext.117081
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