Job overview

An exciting opportunity has arisen to join the Hive EPR team powered by Epic and join the Administrative Workstream as an Analyst.

The Administrative Workstream are responsible for patient access and this vacancy is within the Cadence & Springboard teams, responsible for patient appointments, waiting lists, pathways and patient communications. The Analyst is a vital colleague supporting  further development of technical solutions, working  closely with our clinical and operational teams.

Be the link between leading-edge medical software and an outstanding NHS Trust.

Under the direction of your line manager, you will assist with analysing and documenting current and future workflows, and either match these to those already built into the EPR  system or facilitate agreement for changes in working practice. You will support with the modification of the EPR system using software configuration tools, so it works effectively for our patients.  

You will support other EPR module teams in integrated areas which requires close collaborative working with other EPR and Trust teams. You will assist your line manager to upgrade, test, fix and configure the system thoroughly to ensure that it is safe, usable, secure and robust and that it works as expected. You will provide support to end-users using your application knowledge through regular meetings and through incident investigation and resolution.  

Main duties of the job

MFT’s Digital Team

Joining the digital service puts you at the heart of the Trust’s digital enablement journey.  The implementation of the Hive Electronic Patients Record (EPR), powered by EPIC, in September 2022, which was the biggest of its kind in the UK at that time, was the first step in realising the MFT vision of a ‘Digital First’ organisation and significantly increases the Trust’s capability to unleash the power of data, through its ability to capture high quality/volume acute clinical and non-clinical services data and to exploit this data to catalyse digital transformation and support improved patient care.

As a member of the digital team you will directly support the organisation to deliver and improve clinical quality, patient and staff experience, operational effectiveness, and research.  We’re proud of the positive impact we make every day to the lives of our colleagues and our patients and we’re excited to offer you the opportunity to join our team.

Working for our organisation

MFT is one of the largest NHS Trust In England with a turnover of  over £3bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together