Job summary
- Main area
- Subject Access
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday to Friday)
- Job ref
- 349-COR-7843944C-RL4
- Employer
- Manchester University NHS Foundation Trust
- Employer type
- NHS
- Site
- Wythenshawe
- Town
- Wythenshawe
- Salary
- £24,937 - £26,598 per annum, pro rata
- Salary period
- Yearly
- Closing
- 17/03/2026 23:59
Employer heading
Subject Access Clerk
Band 3
Job overview
To be operationally responsible for providing the administration of a customer-focused service in a professional and timely manner while adhering to National and Trust policies and targets relating to Access to Health requests.
Main duties of the job
Responsible for ensuring all requests for individual Rights to Access under Data Protection legislation or Access to health Records are dealt with in an efficient and timely manner within the set timescales to meet national KPI targets. This is applicable, whatever media type the rest has been received in.
Working for our organisation
| Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe – a great place to shape your career. With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year. Behind every patient cared for are people like you - keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike. At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high-quality care and exceptional patient outcomes. Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others. At MFT, your role matters, your impact is real, and you’re part of something bigger from day one. |
Detailed job description and main responsibilities
| To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’ that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form. Use of Artificial Intelligence (AI) in your application Here at Manchester University NHS Foundation Trust, we’re proud to be ALL HERE FOR YOU—for our patients, our communities, and each other. As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application—especially personal statements and responses to role-specific questions—is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone. Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below. |
Person specification
Qualifications
Essential criteria
- Educated to NVQ Level 3 level or equivalent Educated to NVQ Level 3 level or equivalent in an IT related subject
- Evidence of Personal Development
Experience/Knowledge
Essential criteria
- Experience of working in an office administration role
- Experience of dealing with requests from customers (internal and or external to an organisation) via email, telephone, and face to face.
- Knowledge of Information Governance and Health Records concepts; knowledge of SAR
- Experience of using administration systems (e.g. spreadsheets or databases) and following procedures to meet legislative requirements.
Desirable criteria
- Experience in NHS office environment
- Good working knowledge of Microsoft products including Microsoft Office Suite
- Experience of working in a team dealing with IG, FOI and or SAR requests
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Angela Fairclough
- Job title
- Subject Access Service Lead
- Email address
- [email protected]
- Telephone number
- 0161 291 5181
- Additional information
Alternative contact:
Joanne Jenkins
Subject Access Supervisor
0161 291 5287
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