Neidio i'r prif gynnwys
Arhoswch, yn llwytho

Crynodeb o'r swydd

Prif leoliad
CAMHS
Gradd
Band 3
Contract
Secondiad: 12 mis (From start date)
Oriau
Llawnamser - 37.5 awr yr wythnos
Cyfeirnod y swydd
311-HYM814-26-B
Cyflogwr
Pennine Care NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Birch Hill Hospital
Tref
rochdale
Cyflog
£25,760 - £27,476 Per annum, pro rata
Cyfnod cyflog
Yn flynyddol
Yn cau
26/10/2026 23:59

Teitl cyflogwr

Pennine Care NHS Foundation Trust logo

Administrator/Receptionist

Band 3

 

If you are Kind, Fair, Ingenious and Determined then we want you to come and join our #PennineCarePeople

https://www.penninecare.nhs.uk/values

 

Trosolwg o'r swydd

Unfortunately this role does not attract sponsorship under current government legislation, therefore if you require a certificate of sponsorship to support a visa application, we will be unable to proceed with your application.

To undertake the full range of secretarial duties and to create patient letters on the electronic patient record PARIS, including typing patient assessments and prioritising urgent clinical letters. To provide a professional and courteous telephone answering service within the CAMHS Reception to welcome children, adolescents, parents, staff and professionals; ensuring that all telephone calls into the CAMHS Service are coordinated and dealt with professionally and in a timely 
manner.  Liaising with families who may be distressed or emotional on the phone; ensuring confidentiality is strictly maintained.

Prif ddyletswyddau'r swydd

To provide cover  in Reception to coordinate all the 
telephone calls coming into the CAMHS department in a courteous, caring and polite manner which includes problem solving queries and taking messages for the team’s administration and clinical staff. Responding to the messages via email or verbally liaising with the relevant staff and professionals. 
• To create case notes on electronic patient record PARIS upon receiving messages from patients, parents, staff and professionals conversations that need to be recorded.  
• To upload electronic clinical documentation including care documents, and anything that requires uploading on to the electronic patient record PARIS.

Gweithio i'n sefydliad

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

If you come and work for us we will offer a range of benefits and opportunities, including:

  • Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
  • Flexible working opportunities to support your work/life balance
  • Access to Continued Professional Development
  • Involvement in improvement and research activities
  • Health and Wellbeing activities and access to an excellent staff wellbeing service
  • Access to staff discounts across retail, leisure and travel

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

To undertake the full range of secretarial duties, create patient letters on the electronic patient record PARIS, including typing patient assessments and prioritising urgent clinical letters. 
• To monitor and order stationery and clinical stock items for the department as and when required in a timely manner and within defined budgets.

Manyleb y person

Education/Qualifications

Meini prawf hanfodol
  • RSA / NVQ Level 3 typing / diploma in secretarial studies or equivalent to.
  • Good level of general education including GCSE English.
Meini prawf dymunol
  • ECDL

Experience

Meini prawf hanfodol
  • Experience within a health/social care setting.
  • Experience of working within a highly stressful environment.
Meini prawf dymunol
  • NHS experience
  • Previous experience within mental health teams.

Skills and Abilities

Meini prawf hanfodol
  • Ability to work well and efficiently under pressure.
  • Ability to remain calm under pressure when dealing with stressful working conditions.
  • Customer care skills
  • Ability to work on own initiative and as part of a multi-disciplinary team
  • Good decision making and problem solving skills
Meini prawf dymunol
  • Ability to demonstrate effective utilisation of resources.

Knowledge

Meini prawf hanfodol
  • Competence with working on Microsoft Office Suite
Meini prawf dymunol
  • Awareness of Paris system

Work Related Circumstances

Meini prawf hanfodol
  • Use of a car or access to a means of mobility to travel across the Trust footprint in line with service needs
  • Willing to carry out all duties and responsibilities of the post in accordance with the Trust’s Equal Opportunities and Equality and Diversity policies
  • Appointments to regulated and controlled activities require an enhanced DBS disclosure.

Bathodynnau ardystio / achredu cyflogwyr

Veteran AwareNo smoking policyDisability confident employerNorth West BAME

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Application numbers

We may close vacancies early if we receive a high volume of applications. To ensure your application is considered, please apply as soon as possible.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Lisa Price
Teitl y swydd
Admin Lead
Cyfeiriad ebost
[email protected]
Rhif ffôn
01706 676000

Os ydych yn cael problemau'n gwneud cais, cysylltwch â

Cyfeiriad
Pennine Care NHS Foundation Trust
225 Old Street
225 Old Street
OL6 7SR
Rhif ffôn
01617163181
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg