Job summary
- Main area
- Administration
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday - Friday)
- Job ref
- 287-AMED-241-25
- Employer
- Liverpool University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Aintree Hosital
- Town
- Fazakerley
- Salary
- £27,485 - £30,162 PA
- Salary period
- Yearly
- Closing
- 16/12/2025 23:59
Employer heading
Arrythmia Service
Band 4
Job overview
This post is open to employees of the five LAASP organisations. As part of your application, you will be asked to confirm that you are a current employee of The Clatterbridge Centre, Liverpool Heart and Chest Hospital, Liverpool University Hospitals, Liverpool Women’s Hospital or, The Walton Centre.
To provide a comprehensive service to the consultants and speciality teams, with the minimum of supervision. Organise your own workload and co-ordinate activities with other medical secretaries to ensure that an efficient service is provided. It is essential that you show initiative commensurate with the role and it is vital that confidentiality should be maintained at all times. Ensure cross cover working where possible
Main duties of the job
To provide a comprehensive service to consultants and speciality teams including nurse practitioners/clinicians.
Keep diary up to date, arrange appointments, and arrange travel and accommodation.
Operate an effective bring forward system and filing system.
To manage and maintain 18 week pathways including tertiary referrals to external trusts, and ensure these are accurately recorded on PAS system. Keep track of referrals to ensure patient is reviewed promptly. Check that follow up appointments are arranged in conjunction with Referral to Treat (RTT) patient pathway.
Organise and maintain consultant’s admissions. Cancel and add patients to the waiting list, as appropriate, ensuring lists are updated, and patients contacted.
Type dictation from audio transcription of clinical correspondence and documentation. Type discharge summaries as appropriate. Maintain an effective track on inpatient referrals to ensure patient is reviewed promptly.
Check against clinical letters to ensure appropriate follow up arrangements/investigations are in place. Rectify if not.
Work from initiative using own judgement, acquired knowledge and tact to deal with queries and resolve situations or refer to appropriate person.
Deal with enquiries either on the telephone of face to face from patients, consultants, junior doctors and colleagues in an appropriate manner.
Ensure all correspondence relating to patient care is acted upon in a timely manner.
Working for our organisation
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
For roles at Liverpool Women’s, visit their careers page.
Detailed job description and main responsibilities
To provide a comprehensive administration service to the Arrythmia team. To co-ordinate appointments.
Type correspondance in a timely manner and direct calls and concerns to the relevant clinical lead.
To ensure all aptients are booked on their due date and action outcomes following review
To provide support to the band 3 secretarily team.
Person specification
Qualifications
Essential criteria
- Educated to GCSE/O Level standard/equivalent or higher
- RSA/OCR Typing/Word processing Level 3 or equivalent
- RSA/OCR Audio typing Skills Level 3
- Knowledge of medical terminology
- Secretarial Qualification or equivalent experience
Desirable criteria
- ECDL or equivalent
- Shorthand
Experience
Essential criteria
- Excellent I.T. skills with knowledge and experience of all Microsoft office packages
- Demonstrable experience working in an NHS office environment as a medical secretarial
Skills
Essential criteria
- Ability to communicate professionally at all levels in a helpful courteous manner. First Class Communication Skills
- Excellent Organisation Skills
- Excellent Word Processing and Keyboard Skills
- Ability to organise workload effectively and prioritise to meet deadlines
- Ability to work individually or as part of a team
- Legible handwriting
- Experience or supervising and motivating a team
- Time Management Skills
- Excellent interpersonal and influencing skills
Desirable criteria
- Knowledge of internal PAS system
- Understanding of Trust internal policies as appropriate
Qualities
Essential criteria
- Capability to adapt to most situations
- Eager to learn
- Ability to maintain control of stressful/sensitive situations
Other
Essential criteria
- Comply with Trust policies and procedures
- Ability to show understanding and appreciation of the need to maintain confidentiality in all matters – Data Protection Act
- Ability and willingness to undergo further training in accordance with the needs of the post
- Employee of LAASP
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Christine Napier
- Job title
- Clinical Office Manager
- Email address
- [email protected]
- Telephone number
- 0151 529 2717
- Additional information
NA
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