Job vacancy: Admin Clerk, Mersey Care NHS Foundation Trust, Litherland

Job summary

Main area: Administration - Community Services
Grade: Band 2
Contract: Permanent
Hours: Full time - 37.5 hours per week
Job ref: 350-CC6239542

Employer: Mersey Care NHS Foundation Trust
Employer type: NHS
Site: Litherland Town Hall Health Centre
Town: Litherland
Salary: £22,383 per annum pro rata
Salary period: Yearly
Closing: Today at 23:59
Interview date: 16/05/2024

Admin Clerk

Band 2

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Detailed job description and main responsibilities

Provide comprehensive administrative support to teams.

Use information systems with specific responsibility to ensure a high standard of information recording is maintained.

Produce standardised computer generated reports and/or statistical information as requested by line manager.

Undertake general office duties, including ordering supplies and managing stock levels.

Answer the telephone, clear answer-phone, record messages and respond to queries in a timely manner ensuring effective communication in line with local policies for non-clinical information only.

Transfer relevant information to all health and social care providers as requested by line manager.

Input accurate and timely information required for audit purposes.

Co-operate with risk assessments and ensure that risks are identified and reported as they arise in the workplace.

Requirement to work from other bases within the organisation, if necessary, and to undertake any other duties that may be required appropriate to the post holders grade, experience and competence.

The post holder shall as necessary provide cover for and undertake duties of absent colleagues.

Assist with the training of new clerks within the service.

Please see attached Job Description for a full list of Duties and Responsibilities.

Person specification

Knowledge/ Experience

Desirable criteria

Previous healthcare clerical experience

Skills

Essential criteria

Good keyboard skills
Ability to plan, prioritise and schedule work
Effective communication and interpersonal skills
Ability to work with attention to detail
Ability to work effectively within teams
Ability to work on own initiative

Qualifications

Essential criteria

GCSE/NVQ2 or equivalent, or equivalent work based experience
Computer literate

Values

Essential criteria

Continuous Improvement
Accountability
Respectfulness
Enthusiasm
Support
High professional standards
Responsive to service users
Engaging leadership style
Strong customer service belief
Transparency and honesty
Discreet
Change oriented

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We celebrate diversity and promote equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.

We take positive action to support disadvantaged groups and also particularly encourage applications from BAME, disabled and LGBT people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.

As a Disability Confident Employer, we offer a guaranteed interview scheme for applicants who consider themselves to be disabled who meet the minimum (essential) criteria for the role in the person specification. If you would like your application to be considered under the Trust’s guaranteed interview scheme you can indicate this in the personal information section of your online application form.

Please ensure you check the email account from which you apply for all correspondence. All information regarding your application will come from apps.trac.jobs not NHS Jobs. Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.

Should you require a reasonable adjustment to our recruitment process please contact the recruitment team to ensure that measures can be put in place to support you.

We reserve the right to close any vacancy earlier than advertised in exceptional circumstances once we have received a high volume of applications.

The Trust expects all post holders who require an enhanced DBS for their role subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £13 per year and maintain registration. Trans applicants who require a DBS check and do not want to reveal details of their previous identity can contact the DBS Sensitive Applications Team (01516761452 or email [email protected]) with their application number once they have completed their DBS application form. The team is able to prevent any previous identity showing on the DBS Certificate, unless the applicant has a conviction under their previous details in which case this will need to be disclosed.

Flexible working requests will be considered for all roles.