Job summary
Employer heading
Operational Manager
Band 5
Alder Hey Children’s NHS Foundation Trust is a provider of specialist health care and has a presence in community outreach sites and, in collaboration with other providers, our clinicians help deliver care closer to patients’ homes by holding local clinics at locations from Cumbria to Shropshire, in Wales and the Isle of Man. The Trust also provides inpatient care for children with complex mental health needs at our Sunflower House building newly relocated, and opened on the hospital site.
We currently have more than 4,000 staff working across our community and hospital sites. We’re also a teaching and training hospital providing education and training to around 540 medical and over 500 nursing and allied health professional students each year.
As black and minority ethnic (BME) employees are currently under-represented in this area, we particularly welcome applications from members of our BME communities. All appointments will be made on merit.
You can expect a warm welcome at Alder Hey Childrens NHS Foundation Trust, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At Alder Hey we appreciate our staff and reward them with an outstanding benefits package including:
- Great flexible working opportunities
- Lease car scheme and Home Electronics Scheme
- Generous annual leave and pension scheme
- Extensive staff health and well-being programmes
Job overview
The Operational Manager role is an essential and pivotal role, providing operational day to day management support across the division. The Operational Manager will be responsible for the management of day-to-day administration and clerical services within designated clinical service areas. The Operational Manager will work closely with the Service Manager and Assistant Service Manager (where applicable) to ensure leadership to the administration and clerical teams is in line with the strategic direction of the clinical services and supporting the management of day to day service issues.
There are two permanent posts available within the Surgical Division. If you require more information regarding the working patterns please contact as per contact details below.
Main duties of the job
The role is an essential and pivotal role, providing operational day to day management support across the division . The Operational Manager will be responsible for the management of day-to-day administration and clerical services within designated clinical service areas. The Operational Manager will work closely with the Service Manager and Assistant Service Manager (where applicable) to ensure leadership to the administration and clerical teams is in line with the strategic direction of the clinical services and supporting the management of day to day service issues.
Working for our organisation
Alder Hey has already earned our place as one of the world's leading children's hospitals, thanks to innovation and pioneering medical work. We treat 250,000 young patients a year and have a broad range of hospital and community services, serving the local population of children, as well as being a tertiary referral centre for children from across Merseyside, Cheshire and parts of Lancashire, Shropshire and North Wales. Every individual makes a valuable contribution and Alder Hey is proud of its long history of providing pioneering and innovative healthcare to children and young people. The post holder must adhere to Trust Policies and Procedures at all times.
Detailed job description and main responsibilities
This post will be responsible for a number of key aspects within the Division:
Providing leadership and proactive management of patient’s pathway within the division, ensuring that the clinical teams are managing their 18 week pathway KPI's.
Be responsible for communication and engagement with staff across the administration and clerical teams
To support the development and promotion of the Trust vision and values widely within the service/care group
Responsible for the achievement of key finance and operational performance as part of the quality improvement programme across administration and clerical teams
Relevant NHS experience is essential, as is the ability to enthuse and motivate individuals and teams, to work towards the Trust and Divisional performance expectations.
Person specification
Application form and interview
Essential criteria
- Educated to degree level or experience
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Cordelia Lieb-Corkish
- Job title
- General Manager
- Email address
- [email protected]
- Telephone number
- 0151 2525151
List jobs with Alder Hey Children's NHS Foundation Trust in Administrative Services or all sectors