Job summary
- Main area
- Outpatients
- Grade
- Band 3
- Contract
- 12 months (fixed term - to cover maternity leave)
- Hours
- Full time - 37.5 hours per week (flexible working pattern across the working week)
- Job ref
- 411-DIA-26-8250618
- Employer
- Alder Hey Children's NHS Foundation Trust
- Employer type
- NHS
- Site
- Outpatients Alder Hey
- Town
- Liverpool
- Salary
- £25,760 - £27,476 per annum
- Salary period
- Yearly
- Closing
- 13/10/2026 08:00
Employer heading
Band 3 - Healthcare Assistant
Band 3
Alder Hey Children’s NHS Foundation Trust is a provider of specialist health care and has a presence in community outreach sites and, in collaboration with other providers, our clinicians help deliver care closer to patients’ homes by holding local clinics at locations from Cumbria to Shropshire, in Wales and the Isle of Man. The Trust also provides inpatient care for children with complex mental health needs at our Sunflower House building newly relocated, and opened on the hospital site.
We currently have more than 4,000 staff working across our community and hospital sites. We’re also a teaching and training hospital providing education and training to around 540 medical and over 500 nursing and allied health professional students each year.
As black and minority ethnic (BME) employees are currently under-represented in this area, we particularly welcome applications from members of our BME communities. All appointments will be made on merit.
You can expect a warm welcome at Alder Hey Children's NHS Foundation Trust, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At Alder Hey we appreciate our staff and reward them with an outstanding benefits package including:
- Great flexible working opportunities
- Lease car scheme and Home Electronics Scheme
- Generous annual leave and pension scheme
- Extensive staff health and well-being programmes
Job overview
An exciting opportunity has arisen to join Alder Hey Outpatient Team as as a Band 3 Health Care Assistant.
We are seeking a caring and enthusiastic individual to assist in delivering high standards of care and a positive patient experience for children and young people in our Outpatients Department. The post holder will demonstrate effective communication skills, working closely within the Outpatients Nursing Team and the wider multi-disciplinary team. Duties will include undertaking clinical measurements, observations and chaperoning,
Experience of working in a care environment with children/young people is advantageous, however an induction programme will be offered.
This role is offered as a full-time position (37.5hrs/week), across the working week – Monday to Friday.
Please note this job is offered on a 12 month fixed term contract.
Main duties of the job
The Healthcare Assistant is an integral member of the clinical team. They will assist and support nursing, medical, and other
professional staff in the delivery of high standards of holistic family centred care to children and families.
The post holder will provide the highest standards of nursing care to children and their families.
The post holder will be an effective communicator in all aspects of their duties both in direct and indirect patient care.
The post holder will work in collaboration with the healthcare teams
The post holder will work within the confines of their mandatory and statutory obligations, to the prevention and control of infection
in the clinical area
The post holder will undertake delegated nursing tasks as deemed necessary to enhance the care of the patient, some of which
may be competency based.
The post holder will assess and report risk to the nurse/lead clinician. The post holder will assist in the orientation and education
of new staff.
Take responsibility for, prioritise and manage own workload to support clinical team.
Working for our organisation
Alder Hey Children’s NHS Foundation Trust is committed to achieving equal opportunities in employment. All employees are expected to observe this policy in their behaviour to the public and fellow employees.
The creation of a safety culture within the Trust will result from effective teamwork. There is a contractual requirement on all employees to co-operate with their managers and colleagues in protecting the health and well-being of all people who work within, use, or are affected by, the Trust’s services and activities.
The Trust conducts a system of performance and development planning as a key part of its annual business planning cycle. This ensures that all staff has an opportunity to take part in a discussion on the work they have done, and explore how they can improve and develop in their jobs, and formulating a set of personal objectives. This process includes a review of the job description on an annual basis.
Alder Hey Children’s NHS Foundation Trust is committed to supporting all staff to balance work and other life needs. This is the responsibility of all employees and will be achieved by consultation, open communication and involvement of all team members.
Detailed job description and main responsibilities
Work without direct supervision using experience and knowledge to ensure the highest quality care is delivered
Promote and maintain a safe and comfortable therapeutic environment for patients and their families.
Assist in the basic care required by patients in clinical settings.
Assist with the education of new staff and students and ensure they are instructed in the procedures, routines.
Create and maintain relationships with patients, parent/carers, offering advice and support where necessary. Accompany
patients to other areas of the hospital for specialised treatment.
Prepare patient for and assist with specific clinical and non clinical procedures appropriate to the clinical area.
Person specification
HCA Band 3
Essential criteria
- Care Certificate/NVQ level 3 / equivalent in a healthcare related topic or equivalent breadth of experience* English and Maths GCSE or equivalent, grade A-C
- English & maths or equivalent , grade A _C or willingness to undertake
Desirable criteria
- Willingness to undertake
Experience
Essential criteria
- Experience of previous health care experience
- Basic Nursing Care
Desirable criteria
- Paediatric Outpatient experience
Knowledge
Essential criteria
- Knowledge of confidentiality
- knowledge of patient safety
- Knowledge of family centred care
- knowledge of multi-professional working
Skills
Essential criteria
- Computer & keyboard
- Good communication
- Demonstrate a range of clinical skills
- Additional clinical skills and competence
Desirable criteria
- Administration and clerical skills
Personal attributes
Essential criteria
- Team working
- Demonstrates Trust values
- Reliable
- Time management
- Role modelling behaviour
- Organised
Desirable criteria
- Able to prioritise tasks
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Christine Jackson
- Job title
- Nurse Manager
- Email address
- [email protected]
- Telephone number
- 0151 228 4811
- Additional information
Michele Williams
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