Job summary
- Main area
- Cardiology
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time
- Job ref
- 410-MED-7580846
- Employer
- Liverpool Heart & Chest Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- Liverpool Heart and Chest Hospital
- Town
- Liverpool
- Salary
- £24,937 - £26,598 per annum
- Salary period
- Yearly
- Closing
- 13/11/2025 23:59
Employer heading
 
	
Heart rhythm admin and clerical coordinator (device follow up)
NHS AfC: Band 3
As the largest single site specialist heart and chest hospital in the UK, we, at Liverpool Heart and Chest Hospital, have a clear vision 'to be the best cardiothoracic integrated healthcare organisation'.
We provide specialist services in cardiothoracic surgery, cardiology, respiratory medicine including adult cystic fibrosis and diagnostic imaging, both in the hospital and out in the community.
We serve a catchment area of 2.8 million people, spanning Merseyside, Cheshire, North Wales and the Isle of Man, and increasingly we receive referrals from outside these areas for highly specialised services such as aortics.
Heart and lung disease continue to be amongst the biggest killers in the UK and the communities we serve are marked by increased prevalence of cardiovascular disease, higher levels of heart failure, hypertension, coronary artery disease and an ageing population.
Our reputation for strong performance is important in delivering the best care for our patients and high quality clinical services. This is underpinned by a culture of research and innovation, delivered in modern estate and facilitated by technology. New and upgraded clinical areas are designed with patients and families fully involved to deliver their needs.
As part of our long term plan, we aim to form strong clinical and organisational relationships where possible. There is clear evidence that partnerships improve patient care and enhance quality and we aim to collaborate with a range of other providers and professionals with the aim to extending access and improve quality.
Our vision is underpinned by five strategic goals:
- Quality: to deliver the highest quality, safest and best experience for patients and their families by providing reliable care
- Service and Innovation: to develop our service portfolio for patients by developing innovative models of care
- Value: to maintain financial viability, enhance service delivery and develop new models of care to improve the health of our patients and safely reduce costs
- Workforce: to be the best NHS Employer by 2019 by attracting and retaining the best staff to deliver excellent patient care
- Stakeholders: to develop productive relationships with key stakeholders in order to enhance our profile and reputation.
Our Mission
“Excellent, Compassionate and Safe care for every patient, every day”
Job overview
This is an exciting opportunity for the successful candidate to develop administration support for our team of cardiac physiologists delivering the implantable cardiac device follow up services.
We are seeking a dynamic motivated individual to coordinate all admin aspects of the device follow up service, supporting patients with home monitors, reviewing messages, triaging, and signposting any urgent messages to the relevant cardiac physiologist.
Main duties of the job
The postholder will arrange any extra/ urgent appointments as required and refer patients to the Cardiologist virtual device support clinic. They will also be responsible for planning and managing of multidisciplinary meetings.
The successful candidate will be actively encouraged to assist with service development and proactively highlight any shortcomings and/or potential problems. LHCH embraces innovative working, and efficient solutions will be embraced. They will carry out secretarial and administration duties within the directorate when required
Working for our organisation
As the largest single site specialist heart and chest hospital in the UK, we, at Liverpool Heart and Chest Hospital, have a clear vision 'to be the best cardiothoracic integrated healthcare organisation'.
We provide specialist services in cardiothoracic surgery, cardiology, respiratory medicine both in the hospital and out in the community.
We serve a catchment area of 2.8 million people, spanning Merseyside, Cheshire, North Wales and the Isle of Man, and increasingly we receive referrals from outside these areas for highly specialised services such as aortics.
Our reputation for strong performance is important in delivering the best care for our patients and high quality clinical services. This is underpinned by a culture of research and innovation, delivered in modern estate and our encouragement of flexible working in a variety of forms.
Please visit our website - https://www.lhch.nhs.uk/
Please follow this link for a tour of our site - https://bit.ly/36ylsoq
Detailed job description and main responsibilities
See full job description attached containing all relevant duties and responsibilities.
Person spec also attached detailing minimum essential criteria
Person specification
Qualifications and Education
Essential criteria
- 5 GCSE’s or equivalent, Grade C or above. Must include English and Maths
Desirable criteria
- EDCL or equivalent IT user qualification
Knowledge and Experience
Essential criteria
- PAS
- Microsoft Office
- Conversant with secretarial procedures /administrative practice
- Medical terminology
- Previous NHS admin experience
- Supervision/ delegation of tasks
- Working in a team
- Maintaining confidentiality
- Waiting list management
- Audio typing
Skills & Abilities
Essential criteria
- Excellent communication and interpersonal skills
- Ability to prioritise
- Reliable and works to high standards
- Adaptable to change
- Sensitive and caring
- Able to work on own initiative
- Excellent organisational and time management skills
Desirable criteria
- Problem solving
- Experience working with databases
Values & Behaviours
Essential criteria
- Flexible
- Positive approach to work
- Professional attitude to work, diplomatic and calm under pressure
- Ability to work flexibly and adapt to changes in work circumstances
- Reliable and self - motivated
- Able to work on own initiative and as part of a team
- Thoroughness and attention to detail
- Effective organisational, prioritising and time management skills
- Demonstrate a proactive approach to work
- Strong interpersonal skills, concise verbal and written communication skills
Applicant requirements
You must have appropriate UK professional registration.
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Susan Hughes
- Job title
- Lead cardiac physiologist CRM (follow up
- Email address
- [email protected]
- Telephone number
- 01516001714
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